Tuke China Light Hotel (Capital Airport Branch) Reviews
Tuke China Light Hotel (Capital Airport Branch)
No.A1 Capital Airport South Road, Chaoyang District, Beijing, 100621, ChinaView Hotel Details
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Tuke China Light Hotel (Capital Airport Branch) Guest Reviews
4.2/5
392 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(392)
Positive reviews(379)
Reviews with photos/video(102)
Offers pick-up/drop-offs(102)
Convenient location(87)
Close to airport(74)
Easy to get around(70)
Friendly front desk staff(56)
Classy environment(23)
Perfect for business trips(12)
Would stay again(4)
Negative reviews(13)
MARYSaaweet
Discount Twin Room
Stayed in Nov 2024
Family
15 review
4.0/5
Very Good
Posted on Dec 13, 2024
The exterior looks old and run down. But the room is very clean, no cigarette smell, the floor is heated so the room is quite comfortable. Just open the window for fresh air. Best part, the hotel is just 5-10mins drive to airport, just meed to inform them of your flight departure time. Just need to leave hotel within 2hours for international flight because it is so near, no need to go extra early. Staff is friendly and no communication problem.
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Dear guests! Thank you very much for your review of the hotel. Your satisfaction is a great motivation for the hotel staff, who will always strive to bring the best possible experience to our guests. Our shop is particularly close to the airport, if you take a plane or change planes, I believe our shop is your best choice, the hotel has a good accommodation environment, is worthy of the choice of guests, sincerely looking forward to your visit again.
Rodney Sung
Tuxiang Double Bed Room
Stayed in Oct 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Nov 7, 2024
It is located near T3 airport. About twelve minutes walk away, there is a shopping centre with alot of well known eateries chain with a supermarket. Downside is that the shower room water is not very warm and has weak pressure. Otherwise, everything else was quite acceptable.
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Dear guests! Thank you very much for your five-star review of the hotel. Your satisfaction is a great motivation for the hotel staff, who will always strive to bring the best possible experience to our guests. Our shop is particularly close to the airport, if you take a plane or change planes, I believe our shop is your best choice, the hotel has a good accommodation environment, is worthy of the choice of guests, sincerely looking forward to your visit again.
Guest User
Family Suite
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 7, 2024
It's very cozy place, extremely close to the Capital airport, with free transportation to the airport! Staff is very nice, and you're sure you won't miss your flight.
Response from Property: 【24-hour free shuttle service to Capital Airport T2/T3】Hello, dear guests! Thank you for giving us five stars. Your satisfaction is a great motivation for our work. We will continue to bring you the best stay experience. Our hotel is indeed very close to T2 and T3 terminals. If you are taking a flight or transferring, I believe our hotel is your best choice. The hotel has a good accommodation environment and is a good choice for all distinguished guests. May a beautiful life be linked to you. I look forward to meeting you again in the future and creating more pleasant memories for you!
Hayley
Family Suite
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 3, 2025
We arrived in Beijing late (1.30am) and had a problem contacting the hotel from the airport. It took 4 calls before someone answered, and I was really starting to panic as this was transit from Thsiland and we had a young daughter who was very tired and upset, no Chinese money, and airport wifi kept losing connection. When they finally answered, they only spoke Chinese. Luckily, we got help from a lady on the information desk at the airport who spoke to the hotel for us and arranged our collection. After that, all was good. Collected at level 4 exit 10 within 10 minutes. The hotel room was great, but the heating was underfloor and no way to turn it down. There was an air conditioning unit but no control. It was so hot I had to sleep on top of the covers. The transfer back to the airport was arranged once you arrived at the hotel, which was great peace of mind. This is a good hotel to use as a transit stop over. Just getting in touch with the hotel was a little tricky.
Response from Property: [Free 24-hour shuttle service at Capital Airport] Dear guest, thank you for choosing to stay at Tusker Hotel. Meeting is fate, and we are very happy to bring you a satisfactory stay experience. We will continue to work hard to provide you with a better stay experience. Enjoy your life!
Jackie 杰克
Discount Twin Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 20, 2024
When my flight was suddenly delayed, I found a hotel with clean rooms near the airport. There is a shuttle service available at all times. All the staff were very helpful.
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] thank you very much for your five-star review of our hotel. We are indeed only five minutes away from terminals 2 and 3, free 24-hour pick-up is a feature of our service, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
Fernando Manuel
Discount Twin Room
Stayed in Sep 2024
Solo travelers
36 review
4.2/5
Very Good
Posted on Oct 14, 2024
The Tuke China Light Hotel, located conveniently near the Beijing Capital International Airport, offers a comfortable and efficient stay for travelers. The location is convenient location, perfect for those in transit.
The hotel provides essential amenities such as free Wi-Fi, airport pick-up and drop-off services, and a 24-hour front desk, ensuring a hassle-free experience. Its proximity to the airport and public transport makes it an ideal choice for visitors seeking a restful layover or a quick commute to their next destination.
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Dear guests! Thank you very much for your five-star review of the hotel. Your satisfaction is a great motivation for the hotel staff, who will always strive to bring the best possible experience to our guests. Our shop is particularly close to the airport, if you take a plane or change planes, I believe our shop is your best choice, the hotel has a good accommodation environment, is worthy of the choice of guests, sincerely looking forward to your visit again.
Guest User
Discount Twin Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is very tidy without any rubbish,although it is a special price room.The bed is round,it is very comfortable.And I will pay for it again.What´s more ,the hotel approaches the airport for the time arriving the airport is five minutes.
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] thank you very much for your five-star review of our hotel. We are indeed only five minutes away from terminals 2 and 3, free 24-hour pick-up is a feature of our service, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
JenOrpilla
Discount Twin Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The place are more than good enough to stay to specially if you will stay outdoor most of the time. It’s exactly how it looks like on the photo. And the staffs are so friendly! Thank you again for helping us to book for taxi going to Mutianyu. We won’t make it to The Great Wall without your help. ♥️🌸
Response from Property: Dear guest, thank you for choosing to stay at the Tucker Hotel. Meeting you is fate, and we are very happy to bring you a satisfactory stay experience. We will continue to work hard to bring you a better stay experience and a happy life!
Guest User
Discount Twin Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 10, 2024
I had a good stay and the place is very nice and clean. They were very nice, they fetched me from the airport and returned me again the following day. Would 100% recommend😊😊😊
Response from Property: [ Beijing Capital International Airport 24-hour free shuttle ] dear guests, happy new year! Thank you for choosing to stay in the hotel, meet is fate, but also very happy to bring you a satisfactory check-in experience, we will continue to work hard to bring you a better check-in experience, wish you a happy new year in advance! Have a nice life!
Jinky1991
Discount Twin Room
Stayed in Dec 2023
Solo travelers
19 review
4.7/5
Amazing
Posted on Jan 29, 2024
The hostel is only 5 minutes drive from the airport. So it’s very convenient especially if you have an early flight the next day. The place is spacious and comfortable enough. I’ll surely book this hotel again in the future.
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation has greatly encouraged the hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! Welcome to come back and experience again, and wish you a happy life!
Khatia
Tuxiang Twin Room
Stayed in Jun 2024
Other
1 review
1.0/5
Posted on Jul 27, 2024
Unfortunately, my stay did not meet expectations. The cleanliness of the room was unsatisfactory; I noticed several areas that were not properly cleaned, which affected my overall comfort. Additionally, I found the quality of the accommodations to be below the standard expected, especially considering the price I paid. The discrepancy between the cost and the quality of service and facilities was disappointing.
I hope this feedback helps improve the experience for future guests. I would appreciate any response or actions you may take to address these issues.
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Thank you for your detailed review. I am sorry that this stay did not fully meet your expectations. Regarding your valuable comments, we have fed them back to the housekeeping department and trained the ladies to improve their business skills and hygiene standards. We will pay more attention to the details in this area in the future and we will do better for your next visit. !
Khaliun Urtnasan
Family Suite
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Near airport, good service, spacious, free airport drop off service, reception is there all the time.
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Dear guest, thank you for staying at Tuke Hotel. I'm glad to see your positive comments about the hotel's location and service quality. The hotel is located in the living area of Capital Airport, adjacent to T2 and T3 Passenger Terminals, Peking University Third Hospital, and Cathay Life Plaza, where you can find everything you need for food, drink, and entertainment. At the same time, the hotel will provide different flavors of tea according to climate changes. If you are tired, you may wish to take a rest ~ Looking forward to your visit again, see you there ~
Maria
Discount Twin Room
Stayed in Jun 2024
Solo travelers
3 review
3.0/5
Posted on Jul 10, 2024
It was hard to find an airport shuttle. Only thanks to trip.com reviews on this hotel I’ve learned that it is best to ask help at Tourist Help Center at Terminal 3 to call the hotel for the pick up. I was waiting for the shuttle for 20 minutes, but the ride to the hotel was quick. The hotel should improve their communication so tourists won’t have problem with finding how to get there.
Airport drop off was ok.
The rooms was ok, everything seemed to be clean, but the water pressure in the shower was pretty weak.
Overall, it’s ok to stay for a night if you have a transfer flight at Capital Airport. But there’re things to improve (add a chat with a hotel!!!!!)
Response from Property: [Capital Airport T2/T3 24-hour free pick-up] Thank you very much for your stay and review, and thank you for your suggestions. It happens to be full and there are many tourists. The pick-up staff shuttles to the T2 and T3 passenger terminals to greet you and keep you waiting. ,Please excuse me! Regarding your problem of weak shower water pressure, we have reported it to the relevant hotel departments and have begun to purchase relevant parts. Please allow us to express our sincerest apologies to you, and thank you very much for your valuable opinions. We will strengthen our efforts to improve the quality of the shower water pressure. The hotel's software and hardware facilities and service quality have been improved to ensure a more comfortable and tidy environment for your stay. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!
Guest User
Tuxiang Double Bed Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Excellent. Great helpful staff who we communicated by apps.
Big room, super comfy bed and pillows. Great shower. Very quiet. Clean.
Minutes from the airport by free shuttle.
Shops and food by a 15 minute walk.
The only issue and this goes for all trip.com hotels is that there's never a response to messages. Even if we had a phone number we couldn't talk anyway. On exiting the airport arrivals we went right and talked to the tourist help office. They phoned the hotel and the driver picked us up quick at level 4 gate 4.
Response from Property: [Free 24-hour pick-up at Capital Airport] Distant greetings warm your heart, and beautiful moments will last forever; I wish you my heartfelt wishes to set up a happy new boat for you! Welcome to meet you again!
Guest User
Discount Twin Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Staff is very nice and they provide the transportation for me to go to airport, 24 hours service is the best thing to people, nearby food stores are good too
Response from Property: [Free 24-hour pick-up at Capital Airport] Distant greetings warm your heart, and beautiful moments will last forever; I wish you my heartfelt wishes to set up a happy new boat for you! Welcome to meet you again!