Guest User
September 5, 2023
A very poor housing experience.
1. Because it was inconvenient to drive, I didn’t answer the second call from the front desk, so they sent me a text message agreeing to cancel the order. The first time I called me, I was informed of the estimated arrival time. I drove there. It’s already past twelve o’clock in the morning in Beihai. Do you want me to find a place to stay in the middle of the night when you send me such a text message?
2. The air conditioner in the room I stayed in was very hot. I reported it to the front desk the next day. After checking it, he said that I didn't adjust it properly. I wanted to say that someone who has been using air conditioners for decades can't tell the difference between cooling and blowing modes. I also went to air conditioner. Oral test to see if the wind is blowing cold. But I'm too lazy to argue about this. As a result, I didn't sleep well because of the heat.
3. It was difficult for me to fall asleep because of the heat. When I was lying in a daze, I saw a black shadow on the wall. I subconsciously thought it was a mouse. I was frightened and woke up without any sleep. After I got up, I looked at it with my mobile phone light and found that it was a mouse. After driving away the gecko, I lay down and tried to sleep again, but I was so frightened by this incident that I couldn't fall asleep. I was always worried that something would crawl into the bed later.
4. For some unknown reason, as soon as I arrived at the store, the front desk took my ID card and asked some incomprehensible questions. Then he asked me if I knew another customer. The next morning, he asked me the same question. I was here to make a purchase. Customer, being questioned like this like a police investigation made me feel extremely uncomfortable. When I was asked the second time, I was already very unhappy. I asked why I was asked these questions repeatedly. The store didn't show any response at all. It was just temporary When I left, I was given two sea duck eggs as a souvenir (but I read the reviews before booking and knew that this is something every customer has), but they did not express any apology to me.
5. I’m too lazy to talk about the facilities because I didn’t come here to take photos and check in. I just wanted to have a comfortable resting environment. However, when I entered the door and saw the mold spots on the curtains and the mold spots on the toilet bowl, I had to complain. It's really not worth the money spent.
In short, the housing experience this time was very poor. It was because the location was convenient for me to do things, and the house price was not low. I thought it would be a very comfortable housing. Unexpectedly, the experience and price were very different, both physically and psychologically. Makes me very uncomfortable.
I responded to all of the above with customer service on WeChat, but there was no apologetic reply at all. Sorry, I can only share my real experience on the platform.
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