Fengguanghao
July 9, 2023
The location of the hotel is ok, just next to the beach, two minutes walk. The cleaning lady is also very nice, she will come every afternoon to ask if you want to clean, which is rare in the B&B! The male boss is very nice, he will greet you warmly when you walk in, and he will help you if you need anything! However, the smart home has always been broken, and it has not been repaired for three days. wifll was also broken for a day and a half. I don’t know if it’s the female boss or the waiter at the front desk who always ignores you. You have to ask her for afternoon tea, otherwise she will ignore you if you sit in the lobby all afternoon. She ordered a sandwich for the child, and she immediately ran over and said no. Let me eat takeaway, is it a homestay or a five-star hotel, it doesn't matter if it's a five-star hotel! One day when I was leaving, I said that I would delay check-out by an hour. The front desk directly said that the room was rented out, and the delay could not be delayed. As a result, I went to Ctrip to see that it was clearly not rented out! I can understand what you want to say about adding money, but you are lying! It is really rare to give a bad review on the service, and the points are specially deducted for this point! I read the comments that there was a gift when I left, but there was no such thing! Stayed for three days, the room is relatively large, automatic toilet, good hygiene! The swimming pool is relatively clean! If it weren't for the front desk, I would give five-star praise! The front desk service is very good! There is a small balcony for drying clothes, but there is no courtyard. I rented a room with a balcony and courtyard, but no house with a courtyard has been offered!
Service: One person at the front desk lowers the level of the entire service team. If you are the boss making money for yourself, this kind of service is even worse! It is recommended that you spend money to hire a front desk, which may work better!
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