Guest User
July 16, 2023
Stayed at Fanghua Inn. The room type was a duplex twin room. The room was trendy and smelly. The businessman called after 10 o'clock on the night of check-in and asked to check out before 12 o'clock the next day. The reason was to leave time for cleaning for the next guest. However, When booking a room, Ctrip's check-out time clearly stated that it was between 12:00-14:00 the next day. Because I had a child and wanted to take a break before checking out, I did not agree to the merchant's request. As a result, I received a text message from Ctrip at 11:35 that night. The news said that the merchant changed the message to change the check-out time to before 12 noon the next day, so we were forced to check out in the hot weather and our itinerary was disrupted. The merchant changed the message arbitrarily without the spirit of the contract, and the reputation is worrying. Choose carefully.
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