Weizhou Island Banyuexin Yumei Villa Resort Hotel (Shell Beach Blue Bridge) Reviews

Response from Property: Thank you for liking it. Welcome back to vacation

Response from Property: thank you very much～

Response from Property: Thank you very much for your love of our store. I wish you a happy life ~

Response from Property: Dear guest Thank you so much for your time for writing this review , welcome to be back again , we would like to host you again

Response from Property: Thank you very much

Response from Property: This room has received many guests during the Spring Festival, and this is the first time I have seen a situation like you said. You said the curtains were broken when you checked in, but you stayed for three days and did not receive any feedback from you. During this period, we also Go to your room every day to clean and maintain hygiene. You said there are mice, but I disagree with that statement. We have four cats in the yard, all of them are good at catching mice. We have never received any feedback from you or other guests. We have never seen mice in the yard every day. oh. There is nothing wrong with the toilet in the bathroom. We checked that the entire toilet is fixed and there is no such thing as falling apart as you said.

Response from Property: Dear guest, welcome to our hotel, and thank you for your suggestions and comments about our hotel. We are already making improvements. We are deeply sorry for bringing you a bad experience, and we will continue to improve and progress. We are also looking forward to your next visit. Thank you very much for your valuable suggestions to our store. I wish you a pleasant journey.

Response from Property: Thank you for your recognition of our store. Welcome to come again for vacation next time.

Response from Property: We are very sorry that you were not completely satisfied with your trip. Because it is the peak of summer tourism, the water and electricity supply on the island is in short supply. When you check in, the water plant staff will come to inspect the lines, so the water will be temporarily cut off for half an hour. The water will be cut off for half an hour at 7:30 in the morning. We will restore the water immediately when we go to work at 8:00. Supply, because Weizhou Island is a small island, it is not as convenient as the urban area. We are very sorry for the inconvenience caused to you. We are located on the north side of Weizhou Island. Turn left from the hotel entrance and walk for five or six minutes to the beach. It is close to Blue Bridge and Shell Beach. The cactus check-in area is also within walking distance. Although the room does not have a sea view, it is next to Huandao Road and the entrance There is a bus station and the front desk provides taxi service, which is also very convenient. Below the room you live in is the clothes drying area. Maybe the sign is not clear enough. We will correct this as soon as possible and add signs. Thank you for your reminder. Our room is separated from dry and wet rooms, and the bathing area and the room are blocked. Regarding the problems you mentioned about the interior of the room, we will make timely adjustments and strive to do better. Thank you for your opinion.

Response from Property: We are very sorry that you were not completely satisfied with your itinerary. We provide afternoon tea and good night sweet soup on the day of check-in. The room type introduction on the platform is clear. Thank you for your love for our afternoon tea desserts. Welcome to come again for vacation~

Response from Property: I'm very sorry that you were not completely satisfied with your trip. Regarding the hygiene issues you mentioned, you arrived at the store in advance and before the 14:00 check-in time, we arranged for cleaning to be done urgently for you. It may be that the inspection was not in place, but after you mentioned it, the store manager himself replaced it with a new one for you. supplies and re-cleaning. And the hot water will be processed for you immediately and it can be used normally. The island itself is prone to water and electricity shortages in the peak season. There is indeed a gap between our place and other developed urban areas. The sunroof is available normally, and later the front desk was notified to give you a remote control. As for the network, this is really unfair. The submarine optical cable is broken and it took half a month to repair it. The three major operators on the island are like this. During the peak period of the network, it will be stuck. We, the store clerk, are all using the traffic, and we are afraid that we will not be able to collect it. Messages to guests. If you insist on using wifi at that time, we can also connect our own data to you to download movies. There are many tourists on National Day and we may not be able to take care of them one by one. We have posted breakfast times at three locations in the store, namely the front desk, the entrance of the restaurant, and the corridor outside the swimming pool. Finally, thank you very much for choosing our home. You are also very welcome to come to our home during the off-season to experience the refined one-to-one service. wish you a happy life.

Response from Property: thanks

Response from Property: Hee hee, thank you for liking our family, wish you a happy life~