EuroParcs Beekbergen

We booked the accommodation through an English booking site, but found upon arrival that the English spoken at reception is rudementary. Some questions stayed unaswered and when we couldn't figure out how the aircon worked we didn't even bother going to reception to ask as we weren't sure that would be any help. The house itself was neat and clean, but I was very surprised you have to make your own bed on arrival. The bedding was in a plastic bag laid out on the beds - I have never seen that before so was not amused after a long day travelling to get here to also have to do that. Plus what a waste of plastic! Speaking of plastic - there is no information booklet in the house with basic things like what trash gets seperated and there are no seperate bins in or around. We didn't think they did waste seperation (serious down point in my book) but only found out when we brought our back to the waste station at the end of our stay that they did some seperation - but by then it is too late. Also no basic descriptions of how apparatus works, like the dishwashing machine, coffee machine or aircon (we had never used a dishwasher and the aircon wasn't one like we know) There is also no general information of "where is the nearest supermarkets", nearest towns and what things to do in the area, even walking routes are not supplied. When asking at reception I was pointed to the information board, which has a few folders of things to do, but no basic area information. They have a small shop on site, but during our stay this was have empty and mainly stocked with snacks, drinks and toys. We think the information may have been there before covid but was removed during. But we still would have appreciated the basic information of the area. It is my opinion that this place caters mainly for tourist that come by car and have the luxury of taking items from home - or when they buy it they can take it back home. While supplying bedding they don't supply towels (unless you top dollar for them) - we knew this and brough our own towels on the plane, but we didn't consider hand towels or dishtowels which are not supplied. Dishwashing liquid is supplied a tiny amount - the big bottle you buy in the supermarket then goes to waste after using it only 5 days. If you like going on random walks in the woods, this location is great. We did some walks and luckily didn't get lost as it is also not signposted inside the woods.