Guest User
February 15, 2023
The hotel had some sort of criminal activity going on.... Bedford police were stopping and harassing guests right in the lobby and hallways. I was questioned and accused of being someone named "Al" all while in front of my child. When I complained about this and the fact that even the pool was closed so my kid had no entertainment i was told by the night time supervisor that I would be refunded if I left. He even was nice enough to suggest a hotel close by that would be better. Then he rejected my request for a refund. It was a horrible experience for my entire family. They can keep the money they owe me. I'll never stay at this chain again