Super 8 by Wyndham Beaumont I-10 South/College St

It was difficult to park our u haul truck and there was a lot of construction going on. Breakfast was terrible.

I was getting released from the hospital from having a total hip replacement I am a Muslim and a single mom. I books of room for two nights on *******. The hospital wanted me to call the hotel and make sure that they had the handicap amenities. The woman working the counter told me to not come there that they were not able to accommodate me to please cancel. I went to the ******* website and canceled and messaged them through ******* website they never responded. I thought everything would you know work out because she told me not to come so days later I see the charge on my bank account. I called the hotel I called ******* you know no luck giving the run around few weeks later when I'm able to I go to the hotel they were extremely rude wouldn't even tell me their names I got emails from them stating that the room had been canceled not just a no-show canceled and they still would not refund my money that it was up to ******* I have emails from ******* stating that it's up to the hotel they have done nothing but been rude and not helpful and you know the Quran does not teach to treat others especially other Muslims this way it is horrible and it really hurt me.

If I had seen the room before paying for it, I wouldn’t proceed with the booking! The carpets are smelly and old. The bedroom wall is broken. Bathtub curtain is dirty. Chair is torn.

Reserved room for three was given towels for one asked for more and was told they only give out towels once a day and we had to wait until tomorrow. There was a dead roach on the floor each day

Night mare to night terror Not good at all. It was dirty and the staff was very rude and quick to blame me for their inconsistnces . The air vent was a fire hazard the phone was disgusting ashes everywhere in a non smoking room fake finger nails in the floor. Unknown yucky on the light shade. Floors were dirty. Freezer was froze over. When brought to the hotel they treated me like I'm the problem. I was just trying to help them. Because their room was the problem their lack of cleaning and sanitizing