Top rated hotels in Beaumont

Home2 Suites by Hilton Beaumont
4.3/594 Reviews
Ariana at the front desk was not the most welcoming person to interact with. In person and via the phone the customer service left a lot to be desired. Rooms were spacious, but bathroom shower lacked cleanliness on the shower pan and the shower wall still had holes where they incorrectly placed the shampoo, conditioner, and soap containers. We did appreciate the ability to have the pull out couch and two queens for a family of four. They do accept pets, but there truly isn't an area to walk your pet other than some grass in the back. The location is off an access road that is under construction that to get to the other side of the road or to the free way entrance you need to go under an underpass that floods. Due to construction it almost looked like it was an abandoned road. To access the I10W you need to take this flooded (if raining) road to the freeway to get to I10E you have to go through the theatre parking lot as this access road is one way. They did have laundry onsite at $2 a load and a small gym and pool. Breakfast was typical and coffee is out early. Due to issues with flooding when raining and difficulty navigating the parking lot and access to freeways along with poor initial interaction with the front desk we will just skip this location in the future.

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