Guest User
October 22, 2024
Very comfortable rooms with a nice view from the porch and balcony. Room was clean, we were on the 2nd floor and enjoyed easy access to the balcony. There is a small refrigerator and a coffee service in the hall. There is some road noise at night but not all night. Communication prior to arrival was good, however, we did find it not as accommodating after check-in as we had to communicate via text. Response was slow and not very detailed. We did have some confusion with our breakfast vouchers as the restaurant took them on the first day, which left us without vouchers for the second day. We had 2 bottles of water on arrival but these were not replenished during the remainder of our stay, which was a topic of conversation as other guests had the same concern. It was nice to have the refrigerators available for cold items we brought with us. Our only issue with not having on site assistance was not getting concerns addressed quickly and/or not at all, otherwise we really enjoyed our stay.