Best Hotels near ALEX AND ANI, Beachwood

Where should I start!!! I booked my room weeks ahead of my visit (came to Cleveland to take my mom to her outpatient procedure at Cleveland Clinic). The day before my arrival I received the notification from the app to check in early which I did like many other times before at other Marriott hotels. Once I arrived at the hotel I went back to the app to open up my digital key and it wasn't there so I had to go to the front desk and of course it was several families checking in with a kids soccer team! So there goes 30 plus minutes of waiting. Once it was finally my turn I informed the clerk that my digital key was available on the app that I had requested because I didn't want to have to deal with stopping at the front desk. She says their policy is that you have to stop at the front desk to check in regardless of requesting a digital key(that I never received until my day of check out). Everything that I did on the app served no purpose I had to show my ID and swipe my credit card. A real inconvience because I have never had to do that since they started mobile check in. Now once I got checked in and went to my room which I had requested a king suite with a balcony. The elevator was clean, the hallways were clean and the most of my room was clean until you got to the furniture. I have never seen furntiture so dirty and nasty in my life! I called the front desk to ask to be moved but was told that if they moved me I would be in a smaller room with no price change. So of course I stayed where I was because that room most likely was in the same condition as the one that was in. The bed linen was clean but I still sprayed it and everything else down with Lysol and I took thr additional sheets to cover the furniture to be able to sit on them. The area that the hotel is in is great, tons of restaurants, bars and shopping. Overall the stay was not horrible but the room needs some deep cleaning and all the furniture needs to be thrown out.

The room was up to date. Tru offered a complimentary hot breakfast. Breakfast room was comfortable and bright. Tru offered a great common space with many different seating areas. I spent a couple of hours just reading in the common space which was surrounded by windows. The only negative is that there are no restaurants within walking distance. The location is great for visiting the museums, botanical garden and Cleveland Clinic although you will have to drive to them.

Good …………

The hotel is small and exquisite, and you can see the oil paintings displayed by the boss. The surrounding environment is very good, close to the university and art museum, you can walk to the destination. Parking is in the backyard of the hotel, $10 a day, and you can stop even after checking out. There are also a lot of on-street parking spaces around.

We stayed here for the location to the huntington convention center. The room was clean and fully stocked for our stay. The beds were very comfortable. The rooms were quiet and the view was great.

This is a super cool hote!! Very clean and spacious. The bathroom door wouldn't shut correctly but other than that, this place is very nice. I'd stay here again for sure.

Generally, okay.

I had never stay in a Drury Inn, until a week ago. My family was always Marriott Club members. However; I must say I was pleasantly surprised with the rooms, staff, and property amenities. I will say, the staff is second to none, so willing and ready to help at any given time. I can honestly say, from housekeeping to the hotel manager, super helpful and very courteous. It's been a very long time since I have had this kind of experience at any hotel. I will never forget how you made my family and I feel from the minute we checked in, we felt very welcome. When I checked in, I told the young man I wanted to have a good experience and he said,”Yes Mam.” I had an awesome time. Thank you Drury Inn.

The city center is too crowded, it is convenient to go anywhere here, go to the center of Cleveland and the Chinese supermarket Chinese restaurant gathering area for about 15 minutes, covered by a quilt is not a blanket.