Islazul Sierra Maestra

This Hotel is bad since you arrive, the Hotel Reception is not friendly, they do not tell you the closing and opening hours of the services, so I lost my breakfast included in the payment, I feel cheated. In addition, the lunch is bad, the chorizo ​​is stale and rice without salt. Beer is sold more to people on the street than to customers

Hotel with very poor quality, the attention of the staff is shameful, they are sold for money if they do not put money in their hand, they do not solve anything, they do not have a word, they are not interested in the well-being of the guests, they do not even make the effort to please or for what Less helping guests. The facility is falling apart and it is a shame because it was a very nice hotel but apart from that I point out again so that it is taken into account that the attention of its workers is shameful and embarrassing, mainly the workers at the reception who do nothing at all for trying to help customers. I hope that this review that I make at least serves to call the attention of the leaders of that facility or the highest rank of IZLA AZUL and they are called to record and at least justify the misery of salary they receive because their objective is not being met . My name is Virgen del Carmen, I am not afraid to say my name and I was staying from January 7 to 11, 2022 in cabin H, which by the way is a disaster in the bathroom, nothing is useful, the torn sheets, not counting the cleaning, they gave it to me fed up with churre and the times they went to clean they only put toilet paper and soap, cleanliness was always conspicuous by its absence.

I recently visited Bayamo and stayed at the hotel en plan CP. Tell them that I was surprised by the cleanliness, the neatness of the entire establishment. The employees are very friendly, attentive and helpful. The room appears to have been recently remodeled. The comfort of the rooms was what I expected and maybe a little more. I must point out that both lunch, breakfast and dinner, very well prepared and with excellent flavor, the variety was not that great. And if I must point out what I hated the most was the constant reggaeton and loud music in the pool area. For the rest, very good and accessible. My greetings and respect to the staff of the establishment