Guest User
January 13, 2024
I know a lot of people will consider this hotel even after seeing the bad reviews, but if you want to avoid getting infections from serious room issues during your trip to Disney, don't book this hotel because of the poor hygiene! I encountered cockroaches during the night I stayed at this hotel! And it bit my wife at night. This resulted in a very, very poor experience on all our subsequent trips! If you are bringing your family, especially children, please do not stay in this hotel! This will most likely lead to skin infections for your entire family. The most important thing is that this hotel doesn't care about your reviews or complaints. This is all the evidence from my chat: Since I am not a local, I can only ask the hotel for medical expenses when I suffer from this kind of situation. But they will keep delaying compensation until finally they simply don’t reply to emails! ! Service efficiency is very very poor. I know that even if I leave a negative review, nothing will change, but I hope to tell travelers who read my review not to stay here. Don’t choose them just because they have good geography. I declare that this is not a malicious negative review from a fellow hotel. If possible, please do not book on Ctrip. It's not convenient at all. Even if you are a so-called Golden Diamond member, don't be greedy for these points. I very, very regret booking any products with Ctrip because after this incident, the Ctrip platform not only did not pay attention to it, but also kept delaying it and did not even contact and help. Any progressive services. I booked a hotel with about 3k a night on Ctrip for only 296 US dollars a night! Originally, I and everyone would have thought of a convenient and after-sales platform to order pictures with peace of mind, but you can rest assured that this store or Ctrip will definitely disappoint you.
Service: If you are not a local, you can expect to receive the worst service. If there is a problem, they will passively refuse to communicate. Ctrip has no guarantee.
Hygiene: In the dead of night, if you are bored, bugs will accompany you in the middle of the night and kiss you on the face.
Facilities: very old
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