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5 star

Sheraton Senggigi Beach Resort
4.5/556 Reviews

Sheraton Senggigi Beach Resort

Senggigi Beach Senggigi|1.58km from Setangi Beach
Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

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Breakfast

Svarga Resort Lombok
4.1/542 Reviews

Svarga Resort Lombok

Mangsit Senggigi|1.09km from Setangi Beach

Latest booking 12 hrs ago

We decided to head to Indonesia for our honeymoon and we spent time in one hotel before this and it was good and within same price range. We booked Svarga hotel (Varda deluxe double room) via Hotels.com because it seemed like a beautiful and clean hotel with good view where you have your own jacuzzi. However when we got there the staff was welcoming and helpful and carried our baggage up the extremely long and deep stairs into our room. There was an elevator but I assume it was broken as nobody used it and it looked sketchy. (So not for weak-legged people). When we first got into our room there was strong moldy odour and immediately i could see that the hotel had seen its best days many years ago. The ”Jacuzzi” was empty and looked very dirty as it was not been used for years. When I asked about filling it up, a guy and a lady who helped to carry our baggage up told us just to call reception and they quickly went away as they would not like to answer any questions. Then we decided to check out the restaurant and it was pretty disgusting with few squeaky and dusty fans spinning in the ceiling. Also many of the ceiling lights were just hanging from their wires. Very young guy in the restaurant looked surprised when we walked in and asked if we could eat something, he was very polite and a bit shy. Restaurant did not seem quite hygienic.I asked if they have any hand sanitizer but the young guy looked confused and told we they do not have it but we could wash our hands in the swimming pool next to the restaurant. (Yes... he was totally serious:D) Still we ate lunch and food was ok, I actually liked it. Next weird problem occurred when i tried to pay for our food. The young guy in the restaurant did not know how to operate the card payment machine so i offered him cash, and they said they don't have change. When we came from lunch, some monkeys were staring at us from our roof. I think they would have stolen everything outside our room. After this we called Hotels.com and they were helpful and helped us to move to other hotel nearby. It took some time but it worked. Conclusion: I think Svarga has truly been a good hotel in the past but maybe covid time or something has caused it to decline a lot. It would be such a good hotel with proper maintaining and professional staff. All the hotel workers I met were helpful and polite but the reason for the bad state of the hotel is its management. Right now you cannot ask for 85€ per night at that hotel, 15€ might be correct.

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Top rated hotels in Batu Layar

Searching for hotels near Setangi Beach? Compare room rates and reviews to find your ideal stay.
Puri Senggigi Hotel
3.7/512 Reviews
The trip here can be reached by damri from the airport and delivered to the front of the hotel, first time to be greeted by a friendly receptionist. the room is clean
OYO 1605 Puput Resort Batulayar Senggigi
5/52 Reviews
On arrival it is a little daunting walking up a dirt track past barking dogs and cows but the rooms are huge and beds comfy with superb shower and, toilet facilities. On eventually being directed to some houses at the rear of the bungalows and finding him, the manager was so friendly and inviting. Very good experience with some fantastic restaurants and clubs within easy walking distance and laundry supply stores near by it made for a great stay. Only downside was TV and Wi-Fi not working. It might be when you go but the island is slowly progressing back to normal after covid
Jayakarta Hotel Lombok
3.7/516 Reviews
We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy
Sunsethouse Lombok
4/513 Reviews
Very close to the beach, but a certain distance from the central area of Senggigi. It takes ten minutes to walk to a place where there are more convenience stores and restaurants. The service is very good, you can pay the hotel to arrange a car delivery machine. Breakfast is average.
The Chandi Boutique Resort & Spa
4.6/539 Reviews
Thoroughly enjoyable and relaxing stay at a lovely place. The villa we stayed in was a beachside villa which was amazing. Spacious, comfortable and very clean. An excellent outdoor shower was a great feature. The pool was excellent as was the restaurant. The breakfast was very good and generally the menu and quality of food being offered was very good. The staff were always friendly and attentive. The feel of the place was just lovely with beautiful landscaped gardens and a every present feeling of peace and quiet. I wouldn’t hesitate in coming here again and give a strong recommendation to anyone thinking of staying in Senggigi. One important note is that this place is not within easy walking distance to Senggigi central so either hire a scooter or use a taxi to get into town if you wish to commute there.

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