Top rated hotels in Batu Ferringhi

Lone Pine, Penang, a Tribute Portfolio Resort
4.5/5517 Reviews
Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out ”rate”. Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable. I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under ”MARRIOT”. I regret because not receive information about late checkout rate. My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.

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