Shangri-La Golden Sands, Penang
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Batu Ferringhi

Shangri-La Golden Sands, Penang

No.4 of Family Hotels in Penang
Jalan Batu Ferringhi, Kampung Tanjung Huma, Batu Ferringhi, Penang 11100, Malaysia
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hotel overview picture
Last booked 1 hr ago
Highlights
Superb views
Delicious breakfast
Free parking
Lots to do
Amenities
Outdoor swimming poolFree
Beach Volleyball
Beach Bar
Fitness Room
Private parkingFree
Bar
Tennis Court
Restaurant
All amenities
Property Description
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
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8.8/10
Very Good
Very good hotel..services very good..hotel falicities all good..reccomended hotel👍👍👍🔥🔥🔥
All 1,215 reviews
Surroundings
Airport: Penang International Airport
(30.3 km)
Train: Bukit Mertajam Railway Station
(39.5 km)
Landmarks: Old Masjid Tanjong Huma Penang
(<100m)
Landmarks: Watersports Recreation and Monkey Beach Tour
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior twin Room
6

Superior twin Room

2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
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Executive Suite
12

Executive Suite

1 King bed
66m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Room Details
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Deluxe twin Room
6

Deluxe twin Room

2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
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Superior Room
5

Superior Room

1 King bed or 2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
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Superior king Room
7

Superior king Room

1 King bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
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Deluxe Room
5

Deluxe Room

1 King bed or 2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
Check Availability
Executive Seaview twin Room
5

Executive Seaview twin Room

2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Room Details
Check Availability
Deluxe king Room
5

Deluxe king Room

1 King bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Room Details
Check Availability
Executive Seaview Room
8

Executive Seaview Room

1 King bed or 2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Room Details
Check Availability
Executive Seaview king Room
6

Executive Seaview king Room

1 King bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

8.8/10
Very Good
1215 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location9
  • Service8.6
Average for similar properties in Batu Ferringhi
Most Mentioned
AI Summary
The staff is friendly and attentive, ensuring a welcoming experience. The beachfront location provides easy access to dining, nightlife, and water sports. Guests enjoy comfortable rooms with luxurious bathrooms.
S‍i‍m‍o‍n‍ ‍S‍i‍a
July 14, 2025
Very suitable flor family vacation with lot of activities for kids. The swimming pool is sheltered, hence, kid can play even under the hot sun. The room cone with balcony with sea view. All staffs are very friendly and helpful. The buffet breakfast is awesome with lots of choices. The beach is clean and plenty of water activities to try. There are 2 indoor playgrounds which are free and payable. Parents can let the kids enjoy the playground while relaxing
M‍U‍N‍ ‍W‍A‍I
July 18, 2025
Good swimming pools, kids can play all day there! The room is a bit dated though, functionally all fine.  The resort is in a good location, good food and even with free shuttle bus to the George Town. Will consider to come again!
C‍h‍u‍n‍ ‍W‍e‍i‍ ‍T‍a‍n‍g
July 15, 2025
Excellent resort, with a lot of activities to enjoy especially for the young kids. Room is very comfortable , great for a short staycation. Staffs are friendly and always greet you with smiles too. Location wise it is on the best location in Batu Ferringgi, walking distance to some hawker food and McDonalds is just across the street. Will definitely come back again !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2025
Everything was superb. This hotel is very kids friendly. Breakfast variety is good, just the restaurant is little bit hot when its crowded.
N‍g‍ ‍Y‍o‍n‍g‍ ‍E‍n‍n
June 16, 2025
The hotel was overly crowded, and service standards noticeably dropped, especially during the 3 PM check-in rush. While they offer a Family Lounge—which is a thoughtful touch—the service there was actually slower than the main queue outside. The bellboy/luggage area was also extremely slow during peak hours (check-in/check-out). The facilities and pool are great for kids, but overall the service was disappointing. During breakfast, when we asked for a baby chair, we were told to walk to a corner and get it ourselves—not what you'd expect from a 5-star resort. Our room also had a leaking toilet. We reported it, and I believe someone came while we were out, as the floor mat had black shoe stains. However, the issue was not fixed, and no one updated us or offered to change our room. For the price and brand, the lack of service and communication was truly underwhelming.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 11, 2025
We had a great stay this time! The kids enjoyed the water play and fun amenities. Will come again next time :)
A‍i‍d‍a‍ ‍S‍h‍a‍k‍i‍n‍a
June 13, 2025
Great service from Felicia and moonisha! Thank you so much..kids favourite resort golden sands ni..tak pernah miss setiap cuti sekolah..keep it up Golden sands!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 5, 2025
Great place for kids,great location and friendly staff. love the view facing the pool and sunset. Definitely will come back again.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance by email/phone

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
MYR 179.00 (approx. NZD 70.78) per person per night

Breakfast
TypeContinental
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
MYR 39.00 (approx. NZD 15.43) per person
Children 12–17 years old
MYR 82.00 (approx. NZD 32.43) per person
Adult
Buffet:MYR 82.00 (approx. NZD 32.43) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. NZD 79.08) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1980
  • Renovated: 1995
  • Number of Rooms: 387
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Golden Sands, Penang?

The check-in time at Shangri-La Golden Sands, Penang is 15:00 and the check-out time is 12:00.

Does Shangri-La Golden Sands, Penang have a swimming pool?

Yes, Shangri-La Golden Sands, Penang has a pool.

Are pets allowed at Shangri-La Golden Sands, Penang?

Unfortunately, pets are not allowed at Shangri-La Golden Sands, Penang.

Does Shangri-La Golden Sands, Penang provide breakfast?

Yes, guests at Shangri-La Golden Sands, Penang can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

Prices at Shangri-La Golden Sands, Penang are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Shangri-La Golden Sands, Penang?

Penang International Airport is the closest airport to Shangri-La Golden Sands, Penang, and it is about 49 mins from hotel by car (30.3 km).

What is the cancellation policy for Shangri-La Golden Sands, Penang?

The cancellation policy for Shangri-La Golden Sands, Penang varies depending on the type of room and booking conditions.

About This Property

Nearest AirportPenang Intl. Airport
Distance to Airport30.31KM
Nearest Train StationBukit Mertajam Railway Station
Distance to Train Station39.5KM
Average Price FromNZD243
Hotel Star Rating5