Top 5-Star Hotels in Batu Ampar

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

View from apartment was good. Not sufficient utensils. Only spoons and no forks. Sofa and single mattress stained. Found rubbish inside and under coffee table not cleaned. Wall socket beside sofa not working. Communication with staff was good!

Experience an abundance of unparalleled facilities and features at Batam Excursion Vacation Suites.Visitors can take advantage of complimentary parking directly at the apartment. Reception services such as concierge service and luggage storage are available to accommodate your requirements.Each accommodation at Batam Excursion Vacation Suites is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using a hair dryer and towels available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at apartment are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at apartment's bar. Indulge in the numerous pursuits available at Batam Excursion Vacation Suites.Unwind after your day by exploring the spa and find warmth and relaxation.

I arrived early at 1030am and went to the reception. Fortunately room was available on the lower floors which I don’t mind. Check in was fast, staff were friendly. The room was huge with all the amenities and a huge bathtub with a strong and hot shower. Bed was comfortable with 4 huge pillows. Safe and fridge in the room which was carpeted. Swimming pool was big with a well equipped gym. My first stay here and will definitely be back.

AP Premier is one of the oldest hotel in Batam Indonesia and was known as Novotel in the past. The hotel was one of the top grade hotels in Batam when I stayed there 20+ years ago (yr 2001). Although there are many hotel options now days in batam but AP Premier is still my favorite place to stay when visiting batam for business trip recently. The hotel location is good to me. It is very near to ferry terminal, Habourbay (in fact within walking distance) and Nagoya, the old town center where most of the tourists from Singapore would like to visit. The hotel public area is quite spacious. The breakfast selection was great. Room is clean and comfortable to stay. Hotel service is awesome especially the front desk team like Miss Wani and Mr Dona are exceptionally helpful.

Down side: No signs or directions provided to walk from harbour bay to hotel once you are on the road, we ended walking round n round. 2) Staff promised to call or text me when rooms are ready to check in failed to do so. overall check in not good. Plus points: welcome cakes with personalised note to greet us. 2) discount for spa services to complimentary 1hr massage as service recovery for poor check in experience. Cleanliness can be improved as bath towel was a little yellow.

I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!

So glad to pick this very new hotel in Batam. A value stay that is not compromising on comfort and size. Breakfast was sumptuous with ala carte local or western breakfast freshly cooked on order. Pretty good for the price. Excellent service from the staff too, will highly consider this hotel again for my next visit.

Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.

Counter staff can communicate in english. Quiet hotel, hotel breakfast okay, location is a bit far from the city. Must grab if go out. Unexpected that hotel is giving the free hi-tea set to us however we couldn’t make it. Bed is kinda soft and not really support our back. Overall is good.