Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu, 29453 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Batam Marriott Hotel Harbour Bay in Batam, you'll be connected to a shopping center, just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. This 5-star hotel is 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.Show More
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Highlights
Cozy rooms
Ideal location
Delicious breakfast
Excellent service
Sparkling clean
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Amenities
Outdoor swimming pool
Babysitting Services
Bar
Spa
Fitness Room
Executive Lounge
Business Center
Car Rental
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Property Description
With a stay at Batam Marriott Hotel Harbour Bay in Batam, you'll be connected to a shopping center, just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. This 5-star hotel is 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.
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4.7/5
Amazing
The environment and the rooms are clean and well maintained! Like to recommend highly!
All 217 Reviews
Surroundings
Airport: Hang Nadim Airport
(23.7 km)
Landmarks: Eska Wellness Harbour Bay
(<100m)
Landmarks: Harbour Bay Downtown
(120m)
Landmarks: The Promenade
(300m)
Landmarks: STARSGYMBATAM
(310m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
1 King Bed, Balcony, Guest Room
1 King bed
37m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2
2 Double Beds, Balcony, Guest Room
2 Double bed
37m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4
M Club lounge access, Guest room, 1 King
1 King bed and 1 Sofa bed
37m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4
2 Double Beds, Sea View, Guest Room
2 Double bed
37m² | Floor: 6-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
2
2 Double Beds, Guest Room
2 Double bed and 1 Sofa bed
37m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1
1 King Bed, Guest Room
1 King bed and 1 Sofa bed
37m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Presidential Suite
1 King bed and 1 Sofa bed
146m² | Floor: 12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7
Club Two Double Room
2 Double bed and 1 Sofa bed
37m² | Floor: 10-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4
1 King Bed, Sea View, Guest Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4
Executive Suite
1 King bed and 1 Sofa bed
73m² | Floor: 6-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews
4.7/5
Amazing
217 reviews
Verified Reviews
Cleanliness4.7
Amenities4.6
Location4.7
Service4.8
Average for similar properties in Batu Ampar
Most Mentioned
AI Summary
The hotel provides exceptional service, spacious and clean rooms, and top-notch amenities including a spa, pool, and gym. Guests praise the delicious international breakfast and convenient location near the ferry terminal.
Tan
February 3, 2025
Overall, the stay has been pleasant.
The seaview room has been comfy and good.
There are some room for improvement:
1) the reception staff promised to send me the room key when I highlighted that Im having lunch at Goji restaurant. He failed to remember and I ended up going to retrieve myself at the check in counter.
2) the mini-bar was not stock up during the check in, the fridge is empty except for a can of beer.
3) the rain shower head when used produce a screeching noise, need some servicing.
The breakfast team have been exceptionally impressive. They are very attentive and provide immaculate service. Star team!
Zack
February 1, 2025
5 stars hotel standard. I booked 1 room for 3 adults and was provided toiletries for 3 adults. There two double beds + 1 sofa and definitely sufficient for us. No charges applied for more drinking water request. Room comes with balcony but less privacy.
The highlight is the hotel breakfast: great variety, good taste, excellent service.
Just that the swimming pool is too small and we don’t feel comfortable swimming there
Erica tay
February 4, 2025
Nice place to stay in… I have been staying here a few time. Sure I will be back… it’s just next to the ferry. Breakfast is super good too.
Jonase Wu
December 30, 2024
The environment and the rooms are clean and well maintained! Like to recommend highly!
Mitchybao
December 14, 2024
I had a great time with my family at Batam Marriott to celebrate my birthday. The service was amazing and the staffs were thoughtful. We like the location as it is just next to the ferry jetty. Many restaurants near the hotel too. The gym and swimming pool are clean and new. Thank you for the special birthday cake!
Guest User
October 1, 2024
Like the hotel. They went extra to build the small tent for the kids to have fun in the room. With free chocolates too.
Agnes Ling Hwee
September 4, 2024
Breakfast spread is good., Everything is also great except that we did not get to the rooftop bar due to a private event. We were on a getaway trip to celebrate my hubby birthday and was disappointed when we were denied entry to the bar.. usually hotel bar will not close off the entire place.
Snowy flowers
January 10, 2025
So beautiful scenery ❤️
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Babysitting Services
Additional charge
Bar
Spa
Additional charge
Fitness Room
Executive Lounge
Business Center
Car Rental
Massage Room
Meeting Room
Luggage Storage
Free
Restaurant
Wi-Fi in Public Areas
Free
Private parking
Free
Golf Course
Off-site
Taxi booking service
Snorkeling
Off-site
Tour/Ticket Service
Guest Laundry
Diving
Off-site
Multi-Function Room
Currency Exchange
24-Hour Front Desk
Outdoor swimming pool
Spa
Fitness Room
Meeting Room
Restaurant
Multi-Function Room
Restaurant
Restaurant
Certifications: Halal restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Pool Bar
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Car Rental
Taxi booking service
Business Services
Business Center
Meeting Room
Fax/Copying Service
Postal Service
Audio Visual Equipment
Wedding Service
Multi-Function Room
Front Desk Services
Porter/Bellhop
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
VIP Check-In Service
Tour/Ticket Service
Lockers Available
Currency Exchange
24-Hour Front Desk
Languages Spoken
Chinese
Food & Drink
Lobby Bar
Bar
Room Service
Public Areas
Shopping Mall
Executive Lounge
Non-Smoking Floor
Elevator
No Smoking in Public Areas
ATM
Smoking Area
Public Audio System
Central Ventilation System
Garden
Executive Floor
Health & Wellness
Spa
Additional charge
Fitness Room
Massage Room
Golf Course
Off-site
Snorkeling
Off-site
Full-Service Spa
Public Bath
Diving
Off-site
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Ironing Service
Additional charge
Guest Laundry
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Children's Slippers
Accessibility
Accessible Rooms Available
Pool Ramp Available
Stair-Free Property Entrance
Safety & Security
First Aid Services
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2020
Number of Rooms: 216
With a stay at Batam Marriott Hotel Harbour Bay in Batam, you'll be connected to a shopping center, just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. This 5-star hotel is 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Enjoy international cuisine at Goji Kitchen+Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 216 air-conditioned rooms featuring iPod docking stations and minibars. 55-inch LED televisions with cable programming provide entertainment, while complimentary wired Internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?
The check-in time at Batam Marriott Hotel Harbour Bay is 15:00 and the check-out time is 12:00.
Does Batam Marriott Hotel Harbour Bay have a swimming pool?
Yes, Batam Marriott Hotel Harbour Bay has a pool.
Are pets allowed at Batam Marriott Hotel Harbour Bay?
Unfortunately, pets are not allowed at Batam Marriott Hotel Harbour Bay.
Does Batam Marriott Hotel Harbour Bay provide breakfast?
Yes, guests at Batam Marriott Hotel Harbour Bay can enjoy breakfast during their stay. Breakfast option(s): Western, Japanese, American, Asian, Halal, Vegetarian.
How much does it cost to stay at Batam Marriott Hotel Harbour Bay?
Prices at Batam Marriott Hotel Harbour Bay are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Batam Marriott Hotel Harbour Bay?
Hang Nadim Airport is the closest airport to Batam Marriott Hotel Harbour Bay, and it is about 36 mins from hotel by car (23.7 km).
What is the cancellation policy for Batam Marriott Hotel Harbour Bay?
The cancellation policy for Batam Marriott Hotel Harbour Bay varies depending on the type of room and booking conditions.