AP Premier Batam

Thank You to all the staff the service was nice..I have a good expereience for my first time visit Batam Indonesia. The reception very sweet and nice especially Derwina (if not mistaken about the name) and the guys who work night shift on the 27 December i forgot to ask the name. The breakfast also nice they have live cooking. The location near with harbour bay terminal ferry less then 10 minute by car. I really recomended the hotel for those who want to visit Batam.

Needed a massage getaway to Batam. I previously stayed at Aston and was quite happy, but the price at the time of my visit was around 2x the usual due to the holiday season. I paid only around 50 sgd, really affordable for a king size room with a bathtub and sofa in the room. Property itself is older and in a way less clean than Aston but the breakfast was way better.

The service of staff very sweet .. overall good and super service.. I got it complimentary cake and simple room deco thank you somuch for your service dear Joice for the arrangements as my per request.. much appreciated and super good breakfast .. worth for money 🩷🩷🩷

Stayed in room 553 for 2 nights. Had a mixed experience of both good and terrible so I’ll try to review objectively. Location wise it’s located in city center so convenient to grab a taxi or even walk to the Nagoya hill and nearby places. Good selection of breakfast options and the food from live cooking station was superb, especially the fried rice Regarding cleanliness, the reception was clean as expected, the 5th floor hallway had a smell of bad odor, but the room itself was relatively clean. Bathroom walls had a bit of mold stains left tho. As for the service, the female receptionist ( I couldn’t get the name correctly but something like ‘Diswannii’ ) was especially rude. The day before our checkout we went to the reception to ask about where to buy ferry tickets from Batam to Bintan to one receptionist but she couldn’t speak English I presume, called for the rude female receptionist. Then we proceed to explain to her that we want to get to Bintan with ferry tomorrow and want to know where to buy the tickets and how to get there. She told us to get to Batam harbor and we can get the tickets there and get to Bintan In reality we have to go to punggur ferry port to buy and get on board She could’ve resolved the issue by either stating that it was a simple misunderstanding, but what she did was “FROWNED HER FACE AND RAISED HER VOICE “ towards us and was being very aggressive tone of voice towards us and trying to put the blame on us.Which is totally unacceptable. A hotel having such kind of employee is at risk of damaging their reputation Last point is their bed, me and my girlfriend had REALLY good night sleep during the stay which we think is due to their bed.

A family friendly hotel with great service and cleanliness

We were super intrigued at how they are able to recognize their guest and greet them accordingly at the lobby. They noted on our request for a birthday celebration and offered to surprise my friend by delivering a platter of cake. However they even gather their entire team just to come by to sing a song for the surprise celebration. The hotel service was great, breakfast was great! Perhaps only the shower is a little run down and towels were a little old.