Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.Show More
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Highlights
Cozy rooms
Sparkling clean
Delicious breakfast
Free parking
Ideal locationShow More
Amenities
Indoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Car Charging Facilities
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
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4.5/5
GreatVery efficient service, clean and sound proof room
All 83 Reviews
Surroundings
Airport: Hang Nadim Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: STARSGYMBATAM
(320m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
12
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
12
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
10
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
83 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.5
- Service4.7
Average for similar properties in Batu Ampar
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
Bintang Tenggu
January 29, 2025
Very unique hotel with gorgeous lobby and big and clean swimming pool. Room was spacious and clean. Staff are very friendly too. Close to Pacific food Court and octopus spa. Hotel also provide free shuttle bus service to major malls in batam, which is an unexpected plus point.
Mr_Arif
December 31, 2024
first I want to say a thousand thanks. you have made my travel to batam easier. the trip was very smooth. the pacific palace hotel is also easy to use for check in and check out. and the breakfast is also delicious. the room is clean and smells good.
Guest User
January 10, 2025
Very efficient service, clean and sound proof room
SamuelChong
November 14, 2024
Hotel Room is spacious and clean. Staffs are helpful and polite. Give a thumbs up !!
jkeec
September 5, 2024
The hotel exudes a grand and luxurious vibe. The reception staff provided good service and spoke good English. They served a nice welcome drink. The design adopts a unique cruise concept, even the pool floor resembles the pool you get on a cruise, with 2 jacuzzi tubs in addition to the main pool. The room is spacious and beds are comfortable. However, the only minus is the shower stall in the room toilet. The kerb isn't built high enough, so the water flows out very quickly when taking a shower.
TayJanice
January 31, 2025
Upon arrival, the receptionist was slow and we waited for quite a while before checking in. The housekeeping was good though. He was cheerful and helpful. Location is not bad as it was within walking distance to Harbour Bay. Plenty of seafood restaurants within the vicinity. Able to walk to the beach to enjoy the scenic view. Love the pond with well-fed, beautiful fishes.
SEBASTIAN EE
January 31, 2025
Overall Experience is Great Next i would like to Experience the 8th Floor stay in Do Feedback to the Management.
Mary Anne
January 30, 2025
It was a holiday with families and work too. Harif at the reception great service. He went his way out to organise and setting up with a good wifi service for work. Very helpful with a smile and patient in organising our families in the rooms. Swimming pool water and area needs a good clean up. Food was good especially lunch buffet.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
KTV
Additional charge
Taxi booking service
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public Areas
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Electronic Identification Registration
Languages Spoken
Indonesian
Food & Drink
Bar
Room Service
Kiosk/ Convenience Store
Alcohol-Free Rooms (On Request)
Halal meals provided
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Yoga Session
Fitness Session
Public Bath
Activities
KTV
Additional charge
Nightclub
Public Areas
ATM
Elevator
Non-Smoking Floor
Executive Lounge
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Facilities for Children
Children's Pool
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Audio Visual Equipment
Safety & Security
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeChinese, American
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. NZD 32.55) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.