Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
Show on map
We Price Match
Last booked 1 hr ago
Highlights
Cozy rooms
Free parking
Ideal location
Delicious breakfast
Lots to doAmenities
Indoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Car Charging Facilities
All amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Show more
8.7/10
Very GoodCkean and. Big room , love to stay here .
All 139 reviews
Surroundings
Airport: Hang Nadim International Airport
(19.7 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
16
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Pacific Suites
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
80m² | Floor: 7
Has window
Non-smoking
Check Availability
1
Sanrio Themed Family Suite
1 Single bed and 1 Queen bed
Has window
Non-smoking
Check Availability
16
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
16
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
18
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
17
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Deluxe Family Room
1 Single bed and 1 Queen bed
Non-smoking
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
139 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.9
Average for similar properties in Batu Ampar
AI Summary
The property boasts spacious, clean rooms with friendly staff. Guests appreciate the convenient location and extensive amenities including a swimming pool, gym, sauna, spa, and gaming area.
Eynnalyn
July 12, 2025
Room is clean and very spacious. Breakfast also not bad. Easy to access. Price also affordable. Very enjoyable stay. Will book again if got an discount from apps for the booking.
YAM PEE
July 9, 2025
The room was clean and the swimming pools was big enough, breakfast was nice to me. The bed was clean and the shower room also tidy and clean. Overall was good 👍
Peter Ang Poh Soon
April 17, 2025
Group of helpful staff decorated my room on my anniversary celebration, appreciate in their effort to make it a most memorable occasion for us. Thanks to the amazing teamwork 💜
La vie Belle
June 9, 2025
Ckean and. Big room , love to stay here .
Darren Liong
March 10, 2025
Everything is ok but the room TV is not working
And have mosquitos frying a round
Bintang Star
January 29, 2025
Very unique hotel with gorgeous lobby and big and clean swimming pool. Room was spacious and clean. Staff are very friendly too. Close to Pacific food Court and octopus spa. Hotel also provide free shuttle bus service to major malls in batam, which is an unexpected plus point.
Guest User
June 20, 2025
Nice n big. Cosy.
Guest User
July 4, 2025
We were informed that our requests for a connecting room cannot be met as we have made reservations via online booking even in trip.com platform. Why is online booking discriminated? Isn’t this defeating the purpose and privilege of our membership for online booking:?
We waited for more than an hour for our rooms which ended up with separate rooms given to us and we accepted unwilling. We found out that the delay was caused by the housekeeping team who was actually watching movie in the room!!
One of the rooms had disturbances in the night which my aunt shivering n sleepless. We requested for a change in room and for a connecting one the next and willing to top up for any upgrade but was denied request.
On the second day we got our request after a known friend agent reported our case.
This is the most unpleasant experience we had - check-in time was 4.30pm; check-our time 11.00am
Question is, does hotel only look into requests when guests make direct booking through hotel?
Can trip.com help to see if guests’ request are wven read in the Special Request column of this platform? If not, then the column does not serve its purpose.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
KTV
Additional charge
Taxi booking service
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Wi-Fi in Public Areas
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Business Services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Languages Spoken
Indonesian
Food & Drink
Kiosk/ Convenience Store
Bar
Halal meals provided
Room Service
Public Areas
Executive Lounge
Elevator
ATM
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Public Bath
Fitness Session
Activities
KTV
Additional charge
Nightclub
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Pool
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:IDR 139,000 (approx. NZD 14.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. NZD 30.54) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.