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Top rated hotels in Batu Ampar

Batam Harbour Boutique Hotel & Spa
4.3/567 Reviews
Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)
Swiss-Belhotel Harbour Bay
4.4/5217 Reviews
overall good experience, very polite hotel crews, nice breakfast, good body massage. only minus points is the towes and bedsheets are already old and suggest to revisit life span. other than that its a budget worthy hotel option when going to Batam.
Planet Holiday Hotel & Residence
4.4/5344 Reviews
Distance from the harbour bay ferry terminal was about 10 mins by car. For those taking private hire, there's a grab/gojek pick-up point outside the mall. Just turn left when you exit arrivals, walk past starbucks and marriott. There's an open air shelter with a gojek sign. We stayed in a smoking room on the 18th floor. Check-in and check out were smooth. Staff everywhere were friendly and helpful. The room was decently sized and reasonably clean with a small balcony. Yes, it was a bit worn down, but for the low price point, it's quite acceptable. No smart tv, but i think over 40 cable channels on the flat screen. AC was cool, and the king-size bed was comfortable with 4 pillows. Small fridge was in good working condition, kept our drinks nice and cold. We were provided only one pair of bedroom slippers instead of two but not an issue. Housekeeping comes by early and daily, which is good. Appreciate the separate shower cubicle and bathtub. Bottled water, tea/coffee, and toiletries provided. Water pressure was good and water temp can go to hot. Strangely, the tap at the bathroom sink could not stay cold. After running for a minute, water would turn hot no matter which way we turned the tap. Caution though, the floor in the bathroom was very slippery when wet. The balcony had a double glass door, probably to cut down on the noise. There's a mosque on the side that we stayed, which had quite constant recitations, so for those sensitive to noise, you might need to request a quieter side. Breakfast was alright, not very varied, but had all the expected stations like egg, cereal, etc. and tasted good. I like that the staff were quite quick to collect your empty plates. No shops around the area but there are fast food and nasi padang if you don't mind walking 10 to 15 mins. Or just get a grab to any mall. All in all, we would return to this hotel.
Four Points by Sheraton Batam
4.3/5129 Reviews
Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.
Batam Marriott Hotel Harbour Bay
4.7/5194 Reviews
My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.
Pacific Palace Hotel
4.6/569 Reviews
I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!

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Hotel Information for Traveller

Number of Hotels42
Number of Reviews1,562
Highest PriceNZD 4,149
Lowest PriceNZD 4
Average Price (Weekdays)NZD 95
Average Price (Weekends)NZD 97