Best Hotels in Batu Aji, Indonesia

Price is just fit for such hotels and good location.

Comfortable place, okay facilities,

Very comfortable and happy

Rifai and septian is so awesome, they acknowledge every single small things i need.. they are friendly they took care of us.. we really appreciate them so much. They even buy me medicine for my tummy ache.. they really have a good leadership,hopefull every staff will follow their example. They are a role model. They deserve a promotion

Hotel is pretty dated. Breakfast is not really good too. And the hotel is undergoing renovation on the ground floor so can hear all the drilling and can't chill in the hotel in the day. Although the room is supposed to be non smoking, the previous guest seemed to have smoked in there, so the toilet stink at the start. But the location is good, it is less than 5 mins walk to the Grand Batam mall.

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Overall, my experience at Hana Hotel was mixed. While the room wasn't as clean as I had hoped, the bed was surprisingly comfortable. Despite booking a non-smoking room, there was still a lingering smell of cigarettes, which was disappointing. However, considering the affordable price, the stay was acceptable. If you're looking for budget accommodation with decent comfort, Hana Hotel might be worth considering.

Quiet Good For Rest between activity, Value Price, very awarted price with place, eazy to get transportation, eazy to find food, near big mosque, many way to pay room bill...., very recomended for long stay...