Check-in was simple but staff were not knowledgeable. Staff lied about pool being available which was the entire reason for staying while traveling with kids in RV, closed for maintenance was the sign we found on the door after getting ready to swim. Bathroom floor and tub dirty, shower curtain falling down, sink leaking, duck tape on curtain rod, super dirty windows, chair almost falling apart at desk, phone was unplugged. Also being charged for my daughter's emotional support animal was a shock for me as I have never been charged before or been unable to leave him in the room alone. Would never recommend staying here