Battambang Hotels with Airport pickup service

A couple of small gripes to start. Our room A02 had a floor level bed on a raised platform. Not ideal for two fifty somethings.!! The bathroom shower drainage had its own special route but the non slip floor dries off quickly. The positives - hotel was well located with only a ten minute stroll over the bridge to the centre of town - a nice sized room next to the pool within a lovely garden setting. The pool beds were also very good and pool towels supplied. - a good set menu selection of Asian and European choices for breakfast - we ate two evening meals in the bar/restaurant area which were delicious, both of which were made up of Cambodian local dishes. The real positives - The Staff !!!! Absolutely outstanding service from everybody, from the team on reception organising laundry, extra keys, booking of bus tickets etc to the lady serving breakfast with a smile and freshly cut flowers, to the two girls running the bar / restaurant of an afternoon and evening who were a delight to interact with. Their smiling faces and willingness to have a laugh and a joke with us made our nights great fun. The only miserable person we came across was I believe the actual owner who spent her time patrolling the premises, checking what was going on. No acknowledgement or eye contact made with her paying guests. She should take a leaf out of her staff's book on how to interact with customers. Overall, a great stay. Thanks to everyone concerned.

The property was well located and close to all the activities we scheduled. The room was clean and checking in was really easy. We didn't spend much time at the hotel, but the room had all the amenities we required. However, I asked the property if it'll be possible to check in earlier to which they replied that it can not be arranged beforehand and that the staff will assist us to the best of their abilities when we arrive. We arrived 3 hours before the check-in time. The hotel staff was friendly, but a fee of $5 had to be paid. I don't mind paying a $10 fee, but this could've been communicated beforehand. The property has a really nice swimming pool, but it can only be used until 20:30. Honestly, we rarely spend time at the hotel, but I feel there are better options nearby for the same price.

Un super hôtel. Même si l ’entrée semble un peu petite, vous trouverez la réception au 3eme étage. La chambre Deluxe que nous avions choisi était hypra confortable, digne du confort dune d’un 4 étoiles. Lit très confortable, salle de bain immense avec tous les produits fournis sauf le rasoir. Les éclairages, les armoires, l’immense télé, le balcon qui donnait sur une vue incroyable sur Combattant, les petits détails comme pour indiquer ou non de faire votre chambre électroniquement, les couloirs immenses et magnifiques tout était parfait. La piscine sur au 13eme étage propre et excellente. Enfin le roof-top bar permet de passer un super moment avec une musique live super douce avec tous les alcools possibles, jus de fruits ou autre. Carte pour diner bien fournie. Le petit déjeuner copieux au 2eme étage très correct. Attention les plats présentés sur la droite du menu sont payant et ne sont pas inclus dans le petit déjeuner, le personnel assez surpris de voir des occidentaux ne nous avaient pas prévenu lors de la prise de commande. Personnel charmant et souriant. nous habitons depuis 12 ans au Cambodge et cet hôtel est le meilleur que nous ayons fréquenté a Battambang et de loin. Merci a toute équipe, nous reviendrons et conseillerons ce bel hôtel si joli pendant la nuit avec ses magnifiques éclairages à Led. Seul petit défaut impossible de commander un café au bar du 13eme le premier soir, le roof-top étant fermé pour cause de pluie.

We stayed for 2 nights after visiting Phnom Penh and before our journey to Siem Reap, we wanted to see a bit more of Cambodia and Battambang was an excellent choice and so was this hotel, we couldn’t have stayed anywhere better, the only mistake we made was only booking 2 nights! It truly is a little oasis and after the hustle bustle of Phnom Penh was a welcome relief – just outside of Battambang and very peaceful with lovely rooms. We had a lake room and our daughter and partner had a garden room, the garden room was great but the lake room was even better, so relaxing to sit (or use the hammock) by the lake on your own private terrace. The pool was lovely and the staff were very friendly. We ate at the hotel on the two nights we stayed because the food was really good, a wide menu choice and a perfect setting by the pool area. Breakfast was a bit limited but adequate. We came to Battambang to experience the rural life, to see the bat cave and some historical/landmark sites – I booked a full day and half day tour by tuk tuk with Battambang Tours By Bun – it was full on and very interesting and informative, well recommended (I will do a separate review). So if you are planning a visit to Battambang for whatever reasons, fully recommend this hotel.