DoubleTree by Hilton Bath

The hotel lobby and breakfast were both very nice. However, we experienced some issues with our room. The double bed was quite small, and the room we were initially assigned did not match the photos shown when booking. When we raised our concerns, the staff did their best to accommodate us, which we appreciated. Unfortunately, the process took quite a long time and involved multiple room changes. The final room we were assigned was much better and met our expectations. Had we been given that room from the beginning, our overall experience would have been significantly more positive. It seemed that some rooms have been renovated and are much newer, while others are older and less reflective of the images advertised online.

Great location and easy access to the town center. Enjoy the nice view

The stay is pleasant. Clean and central located hotel. The breakfast is good too. Our room has river view, which is fantastic. Only draw back is the wash basins’ sink plug is loose, the water can’t be drained. Thanks

Good location, easy walk to Roman Bath and many many shopping around there. Staff so friendly and helpful. Very enjoy. Thanks

This is my first hotel booking with Trip and I must say I was skeptical at first whether it would go through. Thankfully, the hotel did receive the confirmation. Just needed to tell the receptionist your surname and they’ll be able to locate you in their system. We were passed complimentary cookies, which were really yummy. The bed in the double room was smaller than expected but it was still good enough for two adults. The rooms are not very soundproof so you can hear the outside cars if you’re on the side facing the city. But if you’re not overly sensitive, the sounds are acceptable. The 24/7 gym was fairly well-equipped for the space capacity. They had gym towels, sanitary wipes, and water refiller. The hotel breakfast was enjoyable as well. The restaurant had a good view. Overall, the stay was a really good deal! Would use Trip.com again.

Lovely stay at the DoubleTree, great location and helpful staff. Only two minor wrinkles in our stay: tiny cups for your morning cuppa, and empty shower gel in the shower. That aside, all was spot on.

I like the offer of a cookie on check in. The rooms are clean and have good coffee options. Stafff are helpful and it's in a convenient location.