Apex City of Bath Hotel

Apex City of Bath Hotel Reviews

Apex City of Bath Hotel

James St W, Bath, United KingdomView Hotel Details
Apex City of Bath Hotel
Apex City of Bath HotelApex City of Bath HotelApex City of Bath Hotel
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Apex City of Bath Hotel Guest Reviews

4.7/5
Amazing
132 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(132)
Positive reviews(129)
Reviews with photos/video(37)
Convenient location(19)
Delicious breakfast(17)
Large rooms(13)
Located downtown(9)
Loved the view(7)
Great swimming pool(6)
Quiet & comfortable(6)
Friendly front desk staff(6)
Negative reviews(3)
Guest User
Superior Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
It‘s a good place and close to everywhere. the room is big and yhe toilet is clean.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities and had a lovely time in Bath. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Dimon_yskm
City Twin Room
Stayed in Dec 2023
Friends
3 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The hotel was in a good location, close to the city centre. The hotel is cosy and the rooms are big. And has a free swimming pool and sauna. Good value for money and perfect for a holiday.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Guest User
City Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Pretty hotel, everything is good and super clean. We will recommend Apex City of Bath Hotel to our friends.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities and had a lovely time in Bath. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Waqas
City Double Room
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 27, 2024
It’s a beautiful hotel on a very good location just 9 mins away from the main bath spa Station. All staff were very kind and friendly. Thumbs up 👍🏼
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities and had a lovely time in Bath. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
022
City Double Room with Balcony
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Good Staff and Good room~ The room has snack and coffee for guest
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Guest User
City Double Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 18, 2024
Lovely hotel in a great location. Good pool facilities but you need to book at peak times.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities and had a lovely time in Bath. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Hung, J
Family Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 24, 2024
The front desk receptionist, who was incredibly kind and accommodating, had to open the side door for us to check into our room when we arrived late at night after parking. The hotel is conveniently close to several well-known historical sites and dining establishments. We will definitely come back again in the future.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities and had a lovely time in Bath. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Guest User
City Double Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Hotel room was beautiful, bathroom with shower and tub. The bed was so comfy like sleeping on a cloud. Can’t wait to be back. Reception staff professional and helpful.
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and facilities. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Guest User
Family Room
Stayed in Feb 2024
Family
12 review
3.7/5
Posted on Feb 15, 2024
Imp note -book the swimming pool in advance , as there is small pool and if you dont book in advance staff very rude We went there to enjoy with kids at indoor pool , but cant get enough time Get 1 hour slot only , after that staff very rude to ask to come out Wont prefer again to the same hotel
Response from Property: Thank you for taking the time to review your stay with us. I am sorry to hear we were not able to meet your expectations in regards to our system in the pool area. We highly appreciate your feedback and will take this into account, especially during peak periods such as school holidays. I do hope we can restore your faith in the hotel, if there is anything we can do for future stays please let us know. Kind regards, William Front Office Manager
Guest User
Family Room
Stayed in Aug 2023
Family
2 review
4.7/5
Amazing
Posted on Aug 14, 2023
This is a very nice, new and clean hotel sitting in the romantic Bath. Outside the window you can see and feel Bath culture. The room is pretty large enough. You can also enough whole day in yhe hotel with plenty of facilities like swimming pool and spa. Hotel also offer a fabulous breakfast and good service in the morning. The only thing that can be improved is there is no parking. You have to park in Charlotte street car park which take you 5min walk. The good thing is the car park is quite big and allow overnight parking while the car park next to hotel only allow few hours parking max.
Response from Property: Thank you for taking the time to review your recent time with us at Apex City of Bath. Delighted to hear you overall enjoyed your stay with us. Amazing to hear you found the room to be clean & that you were well looked after by the team. I do hope we can welcome you back to the hotel, if there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Dhari
City Double Room
Stayed in Jul 2023
Other
8 review
3.5/5
Posted on Jul 28, 2023
It was a good stay. The pool was very cold, and when you dip your face into it will burn your eyes because the large amount of Chlorine. The room was great and the view was amazing But the housekeeping staff talk too loud in the 4th floor hallway so they let me wake up while im sleeping
Response from Property: Thank you for taking the time to review your recent time with us at Apex City of Bath. Delighted to hear you overall enjoyed your stay with us. Amazing to hear you found the room to be clean & that you were well looked after by the team. I do hope we can welcome you back to the hotel, if there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Guest User
City Double Room
Stayed in Jul 2023
Family
3 review
4.7/5
Amazing
Posted on Jul 20, 2023
staff is helpful and know our needs room is clean, tidy and spacious only a few minutes walk to different attractions
Response from Property: Thank you for taking the time to review your recent time with us at Apex City of Bath. Delighted to hear you overall enjoyed your stay with us. Amazing to hear you found the room to be clean & that you were well looked after by the team. I do hope we can welcome you back to the hotel, if there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
WildTikka3
Family Room
Stayed in Jan 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Such a lovely hotel. Looked after us very well … even stopping serving us when we’d clearly had a few too many. Shame but perfect!!!! 🤣
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed yourselves in our the hotel and our facilities. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
CHING KONG VICTOR Lee
Superior Double Room
Stayed in Sep 2023
Family
2 review
4.5/5
Great
Posted on Sep 8, 2023
Nice environment and customer service. Excellent location.
Response from Property: Thank you for taking the time to review your recent time with us at Apex City of Bath. Delighted to hear you overall enjoyed your stay with us. Amazing to hear you found the room to be clean, spacious & of good value. I hope you had a great time exploring the city & that we can welcome you back to the hotel, if there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Xuanyang
City Twin Room
Stayed in Jun 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 16, 2023
This is very great hotel in bath. If I have a chance to be here again, I will choose this hotel again
Response from Property: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel and would return! If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager