Hotel Casa Jum

The staff provided excellent service, and the room was spacious and comfortable. The hot water was always available, and the food was delicious. Amazing place to visit and quite neighborhood which allows you to comfortable sleep and rest

I really enjoyed staying at this hotel although just one night. The moment we walking into the lobby we noticed it was very clean and with a very pleasant smell. Leandro at the front desk was excellent! Very friendly and helpful. I was pleasantly surprised that the two bedroom I booked were separate rooms, across from each other. It is a small hotel and it felt we had the whole place to ourselves. The rooftop was a very nice addition and we caught both a beautiful sunset and sunrise from it. The rooms were cleaned and smelled real good. The surrounding area to get to it seemed a little sketchy but the street where the hotel is felt very safe. Would definitely stay there again. The overnight girl was very nice and accommodating as well. Very pleased.

Cockroach was by my bed and the bathroom had black mold, No Netflix or YouTube just regular channels and it’s more like a house which turns into a hotel. Didn’t like at all but the guy did give us great restaurant choices to eat at and the food was excellent

At Hotel Casa June I felt right at home, felt like the family I've missed out on, I will always go there again and become a regular, this hotel is the true meaning of Peace kindness calmness and family. I highly recommend everybody to go to Hotel Casa June

Clean and comfortable rooms. Hot water and cold AC. Most importantly it was quiet at night. Staff was helpful and pleasant. Very helpful with accommodations. They greeted us at the desk when we arrived and for early morning check out. Location was convenient to center of Santiago. Will definitely recommend to stay.

This is a very comfortable, affordable, and clean place. The staff is very kind and the location is good. It's a little bit off the main road, so it is not too loud. The restaurant is a small place with a great vibe and good food. I highly recommend this place, and I am confident that I will be back.

I came to Santiago for work, and found the room well organized and clean. The attendee is very kind and supportive. I liked my stay there and I definitely recommend. The place is also well located, 1hour from Puero Plata and Sosúa beach. The appartment has 3 room and the prices affordable

After reviewing the photos, descriptions and reading many great reviews about this hotel, we decided to call and make reservations for a family weekend escapade. They responded via WhatsApp, we made reservations and they required pre-payment and we proceeded. Once we arrived the place is NOT what appeared to be, it's more like a house on the outside part of town transformed into a hostal with no parking. We checked in and they took us to our rooms and between the bad smell, the darkness of the rooms (even the ceiling is painted white), with a "fake" window blocked on the outside with a wall, it immediately caused claustrophobia to all of us. Very very very unpleasant experience. We stayed there for less than 5 minutes until we decided we simply could not stay there, we reported our unhappiness and discomfort to the reservation person and proceeded to check out and went out to look for another hotel in town. To top if off, they said they WILL NOT refund my pre-payment, based on the excuse that we checked into these rooms. Obviously, we needed to check in first in order to enter the rooms to experience them. We spoke to them and explained the entire situation, indicating that we trusted them when we prepaid, and now when the hotel turns out to be a nightmare they're not refunding our money! That's simply dishonest and very upsetting. Last conversation we had with they they offered a credit to stay there at a later date, obviously that's never going to happen, we will NOT stay there ever, so that offer is simply full of ****. Very disturbing way of doing business, very smelly, dark and unpleasant rooms, at least of us (party of 5 and prepaid 3 rooms) we could NOT stay more than 5 minutes before nausea. Stay away from this place.

Really great except….Clean, quiet, nice hosts. One important thing to know is THEY DO NOT TAKE CREDIT CARDS. They made me pay cash and I had only brought a limited amount for two weeks. If I had known I could’ve brought more but I was going on a boat where I needed USDs to tip the crew for a week and this really messed me up. I tried to pay with a card but they said no. I didn’t fight them because I got in at 3am and I was exhausted. Also, the restaurant was not open the 24 hours I was there and I had to use Uber Eats.