Top Hotels in Batam with Spas

My main complaint of this hotel is that there is a ”Private KTV (Level 4)” and this is served by two lobby. At the lift lobby (which has 5 lifts), out of which only 2 serves Level 4 which is literally named ”Private KTV (Level 4)”, so definitely not all guests would know of this hidden floor. Very seedy :| Next morning at the the hotel breakfast restaurant, there were a lot of ”suspicious characters”... the kind of guys you'd expect to patronise a KTV, with young pretty girls (probably ******* or hostesses) around their arms, which made the breakfast environment very uncomfortable. The food was subpar anyway, bland, tasteless and overall poor (although the food isn't the main issue). Truly don't think the hotel is family-friendly with the presence of a ”Private KTV”. I guess you get what you pay for, cheap hotel with cheap visitors. Otherwise, here's what's good about the hotel. Location was nearer to Harbour Bay Ferry Terminal (10-15 mins drive), and Nagoya Hill Shopping Mall (5-10 mins drive), though there's not much in the area, not even an Indomaret convenience shop. Rooms has wooden fixture which gives it a ”rustic charm” feel. Aircon is fine, the lobby is grand and alright. Service is alright I guess, nothing too outstanding, and not that bad either. Will probably only return to this hotel if I know the ”Private KTV” has been closed for good.

Checked into superior double room facing roadside upon arrival to Batam. Room was big enough for 2-4 pax (would need to add extra mattress), however, it was dimly lit for a huge room, aircon was faulty, bedsheet have some stain, towels are questionable and toilet/bath is not very clean. Told reception about the faulty aircon and staff went in to check. Confirmed faulty (which receptionist is apparently aware of the issue already beforehand). Got transferred to a twin room which seemed better. Well lit, working AC and bathroom is still so so. One of the beds still got visible stain. About to have dinner outside the inn, booked Gojek only to find out last minute that room door is unable to lock from the outside (note that from the inside, there is a working double lock, but I’m giving feedback from outside the room). Auto lock is faulty, hence I’ve tried to close the door and check several times to give it a chance but to no avail. Told the receptionist again and was informed that they will change my room the following day. Next day, I’ve decided not to go out of the room as the receptionist told me the booking is full and no other rooms available. Staff will just come and rectify the lock.

Upon checking in, we were asked to pay 400k Rupiahs if we insisted to have a double bed to replace the twim bed for the husband and wife because our reservation was a cheap one by the Trip.com. If this is the case, we may book our rooms on ourselves and pay higher for what we want. However, we just topped up with cash in order not to be separated at night. The entire hotel looks quite tired for age although they had renovated the main lobby. In the Trip com booking system, we paid for breakfasts for 4days, during the 4 days, we were served a set breakfast instead of buffet service with our understanding of no other room guests taking breakfast in the hotel or the hotel has no room guests except 2 of us. Overall stay was alright with no further comments as we would like to try some quiet areas little bit far from Nagoya. Last question to trip.com is: will the service standard be lower when we use your service???

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.

The website looks great .. especially for the price! But the rooms are terrible, filthy , ripped bed sheets dirty mattress and linen .. that really put me off instantly. The bathrooms need a full makeover! Shame as a good size but just need some real love!! The location is good for the ferry but the area is very quiet and remote . The resort has water sports but sadly no beach so it’s pool or nothing. The breakfast was good, lunch there is only that same restaurant available which is fine for a short stay but longer and I think it would be an issue . The pool was nice , the net hammocks on the jetty are very cool especially at sunset . But the small lagoon infront of the wooden hut apartments is bleak. The best part for us was the bar for sunset Great as had a different food menu and some music ( all though crazy loud when opens ) but doesn’t open til 4.30 so it’s not like you can chose that for lunch! There was a beautiful temple / statue on the property that I was told people come to visit . This was very impressive to see , the tiny shop next to however was the only other place to grab a drink very limited snack in the day and was cash only which was tricky . For a one night stay it’s totally fine and a bargain but more isn’t ideal. We were told there was a beach ten mins away but private and there is a cost to use it plus no snorkelling so we decided to stay put and just chill by the pool. The staff were good very nice and friendly . the transfer was brilliant from the ferry terminal. It looked to me that there was maybe some refurbish happening along the jetty, maybe with a little TLC the resort would be a pleasant short trip location for someone exploring Batam and the surrounding islands . sunset was amazing I will say! Looking across at Singapore too. The little camper van touch was cute , they were selling coconut water from there I was told . Very nice addition

Friendly and helpful hotel staff, room cleanliness no doubt about it.. Room amenities kitchen appliences and fridge working conditing as for tv channel reception not too good. Hotel facilities as gym equipment was not working, hope it could be upgrade.

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

Batam View Beach Resort was recently refurbished, so hallways and rooms have an updated look with dark wood hues giving it a bit of modernness. The building has also been given a fresh cost of white paint, giving it a fresh feeling. The gaudy light signboard no longer adorns the main entrance. Despite the updates, the property occasionally exudes tiredness: the signage at the entrance is really dated and when we first saw it, we had some apprehension on how the experience would be (think wildness school camping). But our fears were unfounded as the entered the property: it was clean and modern enough for a comfortable stay. Upon arrival, we were greeted with a welcome drink. It was a refreshing welcoming from the warm weather outside. The chairs in the restaurant were tired and the chairs were sunken a little uncomfortable to sit. It would have been if they could be updated for a more comfortable experience. Now on to the food, we had lunch, breakfast and dinner at the restaurant. Lunch was pretty standard but nothing to shout about. There was rice, soup, noodle and other sides, fruits and desserts that while palatable, again were nothing to rave about. During lunch, the only weird encounter I had was with the chocolate jelly; chocolate does not do well in a jelly. Breakfast was buffet style. The staff at the entrance will ask for your room number before being let in for breakfast. It was a fuss free experience. The buffet breakfast had typical fare such as rice, noodles, porridge, bread, cereal and an egg station with the usual fare you see at breakfast. There’s a kelong within the property which serves up pretty decent seafood if you want something nearby and do not want to travel out. For dinner, as it was a team event, they set the area near the pool to be an open space buffet for dinner with a stage for the activities. While the experience was good and fun (food again was average), I cannot imagine the noise pollution for the other guests staying on the property. The party went on to the night at about 10pm, and I spotted a couple of guests coming out of their rooms to see what was happening. So, if you are staying here for leisure, something to take note of. They have a little pet / animal corner which I wanted to check out but had not time to do so We had a room on the second floor. The hallway was brightly lit and due to the recent refurbishment, it was a pleasant environment. Upon entering the room, we were greeted with a clean room with 2 beds. There was ample of space to hang clothes and a luggage space for 2 medium luggage. The closet was open, basically just a pole above the luggage space with about 6 hangers provided. Housekeeping was good, but not excellent as there a strand of long hair in one of the pillow cases, and there was a little bit of dust on the shelves. Other than that, the room was clean (enough) and the toilet was in good condition with toiletries provided. So if you forgot your toothbrush and toothp

Very efficient Check-in and Check-out as the items inside the fridge are complimentary. The staff at the Oriental resto for b'fast and the x'mas dinner were pretty attentive and we also had a pleasant experience with their security and hk staff. Grab can drop-off at the lobby but you have to 'grab' one from outside the main road at the vehicle exit point of the hotel driveway. B'fast items, although in variety are not of quality standards as compared to hotels in Thailand, which is inclusive in the room pricing. Same for their X'mas Dinner! Good location, and to Grand Batam Mall is only about S$2.50 where you can cross the road to A2 foodcourt and BCS mall. Taxi from Batam Center to hotel is standard at 70K IDR if you don't want to lug your bags to the roundabout outside which is a distance away. Overall, a pleasant stay!

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.