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Good good good

This was our second time visit this hotel after Covid . First time was during Covid before sg close boarder . The first time impressions was super , they give us a big room with high floor , it was so beautiful , amazing , clean . So this round my 46th birthday we decide to choose 5days 4night stay . I had special requests on trips to hotel . I specifically say I do not want corner room as I am very sensitive to the last room of the hotels . On the arrival day , they supposed to pick me at the ferry but the rude service staff name of Nuryana , she ask me to take a taxi myself . That’s a red flag , u r treating a customer we visit second time for her birthday who stay not just one night but 4 nights to self taking a taxi myself . Ok it’s fine Check in they give me the last corner room n low floor ….. I have stated I wanted a high floor n I don’t want a corner room but they give me all the opposite request. Very disappointed this round visit . The house keeping is good 👍, they r doing a good job in cleaning up . The resturant is good . Both level 1,2,15th floor resturants all have better service than the front desk . Lastly I do hope that the hotel would improve on their front desk staff services . Do take note on customers little request . Don’t just give the opposite stuffs that we specifically stated we do not want .

Check in is fuss free. Cash deposit of 500k rupiah is needed but waived for us cause we were only staying for a night. Room is clean and equipped with cutlery, plates and even stovetop. Great if you want to stay and eat in. Clean drinking water is also available in a bottle dispenser. Fridge is stocked with drinks you can help yourself too (refreshing and welcome change!). Sheets, towels and toilet are also clean. Hair and body soap is provided too. Located on a hill so expect great views in the day when it is light out. Windy at night too should you choose to take an evening walk. Bed is firm (which is also a welcome change). Easy to get around via gojek so staying there is quite fuss free. According to the concierge, pool is available from 730am and gym from 630am. Just note that Panbil Serviced Apartment shares amenities with Wyndham hotel (located side by side) so the pool and gym facilities are next door. You have to walk over from Panbil to Wyndham (level 2). Breakfast is from 6am to 10am. Again, restaurant is shared between Wyndham and Panbil Serviced Apartments so you have to walk over to Wyndham (level 1). The crowd gets intense at 9am so if the restaurant is full you have to wait 10-15min to be seated. Granted, we came during ***** new year break but it might be less crowded at other times of the year. Food is mid at best. They aren’t bad but they aren’t good. There is some novelty to juicing your own fruit juices and helping yourself to shared bottled juices and milk in a fridge. The egg station seems to be the most popular - witnessed people queueing for it for almost 25min and counting. Not sure if it’s that good or just inefficiently run. My suggestion? Skip the breakfast buffet and order in or head out. Cheaper and probably tastier too. If you order food in you need to pick it up downstairs at level 1. The driver might get confused and end up waiting at Wyndham entrance instead so take note.

Booked for others, although different colleagues live in each time, the specific situation is heard, but this time I was told that the room is close to the woods and there are many mosquitoes.

Love the place. Although it was at a new area, the place still has the relaxing vibe. Staffs are friendly and accommodating. One of the rooms that I had booked had a leaking and was then shifted to a new room in less than 30 minutes. Breakfast was ok too. Nothing fancy but still fulfilling. The view from my room wasn’t that bad at all

I travelled with my dad for a 2 day 1 night trip to Batam. Upon arriving at the Radisson Golf and Convention Center Hotel via Grab, it took about 15 minutes from Batam Center. The reception check in was seamless, and the staff were very polite. However, the lift sensor didn't work very well when pressing the button. The amenities were good, but it would be great to include items such as a comb or cotton buds. This wasn't my first time staying here, but I hope for some upgrades of the bathroom or better cleaning, as noticed some signs of aging. Hotel breakfast had a wide variety of options, which was impressive. Additionally, the massage services at the hotel were excellent.

The hotel is affordable. A taxi ride from Batam Center will soon cost 50,000 rupees. The customer service is very polite. The breakfast was ordered for a breakfast roll of 30,000 rupees and told me to eat at the coffee shop next door. Know if it's delicious. In fact, there are also eating around, you do n’t have to worry about the breakfast. The basic facilities of the room and the fan are not on. It is not very quiet. It is recommended to set a room with a window. I can only use my own traffic. Everything else is ok

There is no hot water in the bathroom, no shampoo, no drinking water, no daily cleaning of the room (during a 3 night stay), even though the room is quite comfortable but cleanliness is lacking because the sheets and pillowcases are not changed, and the room is not swept, a lot dust/ash... 🙏

This is great for families.