Best Hotels near Streets of Bartlett Shopping Center, Bartlett

I was unimpressed with this overpriced hotel. There was no daily housekeeping ~ the room is only tidied once per four nights. As I was there on business it would have been nice to come back to a tidied room for this price. Breakfast was poor and lacking imagination. If you are planning to use this hotel on vacation don't! It is a business hotel on a business park, miles from the city & stores.

Nice location and very near the place I needed to work. The area is nice and the hotel is easy to get to. The pool area is nice and open to just adults after 11pm. Happy Hour snacks were great and the breakfast very nice.

The King's room was very spacious with a large and comfortable double bed. Typical American buffet breakfast with a variety of varieties, including both sweet and salt food (marmelade, toast, bagel, cabbage, pancake, waffles ...) Excellent location for those who need to go to the Convention Center in Schaumburg for a given fair that is located Just 10 minutes drive from the hotel

I always stay at Marriott hotels. Always. However, I will never stay at this Marriott again. I booked a room on the concierge floor, which was the 8th floor. As soon as I checked in, I turned the thermostat in the room all the way down, as low as it would go, to 65. It was currently 71 degrees in the room. I went downstairs to have a drink and returned to my room about an hour later, only to find out it was still 71 degrees. I called and asked for someone from maintenance to come up and look at it. They sent someone up immediately. He advised me that there is no AC as they turn it off so the temperature will not go down, but he was going to turn it on for me. He went over to the thermostat, pressed some buttons, and turned the thermostat down to 60 degrees. He asked if I wanted a fan, I said no, I wanted a comfortable room. He said it would cool down and then I could adjust it. 30 minutes later, the AC still had not come on. So I got dressed and went downstairs. It is now past 11 p.m. The lady at the front desk informed me that they turn the AC off in the winter and there was no way for it to be turned on. I asked why the maintenance guy told me otherwise and she said she didn't know. I asked her to ask him and she said he left for the evening. I told her I have medical issues that require the use of steroids and I could not stay in an overheated room. Again, she offered a fan to blow the hot air around. The hotel does not have windows that open. She offered to move me to a lower floor, one of the coldest rooms in the hotel. Room 101 or 106. Of course now at 11:30 p.m., I had to pack up all my stuff and move. The room was much more comfortable, but it was also right next to the door that people come in and out of and a heater that was making a clanking noise in the stairwell. This hotel is in need of serious updates. The bathrooms have been updated but all other furniture and amenities are much older. TV's are extremely small. You pay for comfort when you stay in a hotel and I don't know how, by law, they can turn the AC off on you. The next morning, 2 of the 3 people I was traveling with had the same complaint. They were on floors 5 and 8. There was nothing offered for my inconvenience and in fact, they still charged me the rate of being on the concierge floor. 4 days after check out, I still do not have my receipt e-mailed to me.

Not bad business travel hotel, there are a lot of self-service services, parking is also convenient, there are many restaurants and shopping malls next to the supermarket to choose from, very convenient, opposite the supermarket

Best Customer Service right from check in. Masks were required in all public areas. Easy. Efficient. Friendly. Immaculate, the staff was always working. Excellent accommodations for a family of 5. Beds were comfortable, pillows were just right. 2 Tv's with lots of channel options. So clean! Pool and hot tub were being tested for chlorine levels by the pool attendant who was very diligent in getting levels accurate . Pristine. Breakfast had abundant choices, especially during Covid. Lots of hot items, lots of grab and go items. Close to family restaurants, attractions and shops. It will always be our first choice in the Lombard area.

We absolutely loved our stay here for our wedding. The staff was incredibly friendly and Summer was wonderful to work with from start to finish - she was so helpful with organizing our hotel bags, programs, and shuttles! The front desk staff was always smiling and ready to help at any moment. The hotel lobby is beautiful and perfect for large groups or even small groups for gathering in the morning or at night. Could not recommend this hotel enough! Thank you, Summer and team!

Great value, great location, clean and comfortable

After having made and double checked reservations I arrived after a $100 taxi trip from The overpriced airport to be informed by the front desk that they bounced my reservation to some large party and “get wrously covered the price of a new reaervation at the Renaissance Schaumburg Convention hotel”. Now I’m stuck canceling my dinner plans with aliens at the latest possible rude notice and waiting to take yet another taxi to some new place NOT of my choosing without knowing how close this is to my client’s offices for all day meetings tomorrow or not. I’m furious. I’m disgusted. I’m put out….sitting here just waiting for another taxi seething at how incredibly stupid and RUDE this is. F the Westin and Marriott