Holiday Inn Express Hotels in Barrie

Disappointing Experience at Monte Carlo Hotel, Barrie I recently stayed at the Monte Carlo Hotel in Barrie, and unfortunately, my experience was far from satisfactory. I had booked the $200 Sunrise Suite, which was supposed to be a premium experience with a jetted tub. However, the stay was marred by several issues: Lack of Privacy: The suite did not have curtains, which severely compromised our privacy and comfort. We are parents that only stay in hotels sparingly and not having a curtain to block out the sun is just ridiculous. Cleanliness Issues: Used band aids were found on the side table, which is unacceptable and raises concerns about the cleanliness and sanitation standards of the hotel. Inadequate Room Amenities: When we requested assistance, we were provided with binder clips and a bed sheet to address the issues ourselves, which was not a suitable or acceptable solution. I have attached pictures of my attempt to fix the issue. They should be embarrassed by the look both inside our room and the look to the outside with a large circle window stuffed with everything I could to block the sun. We were told there were no other rooms with round curtains which when I went outside saw this was a lie. Given these problems, I am disappointed with the quality of service and the state of the room. This is very disappointing as the Monte Carlo is where we stayed with our families for out wedding in 2016. We have continued to come for the jetted tub king suite experience. We are now at home disappointed this might be the end of that. Could you please let me know the next steps for addressing these concerns? I would appreciate information on how you plan to rectify these issues and what compensation, if any, might be available. Thank you for your attention to this matter. Best regards, Mark Kucharski

Our stay was online for a night. Was all good experience. Not sure about breakfast it was included in our stay but we didn’t have it, checked out a bit early so. Was included with all necessary amenities, mini fridge, coffee maker, microwave. Although we didn’t use anything much. Very satisfied.

4 adults stayed in 1 room. Easy check-in. We thoroughly enjoyed our stay. Staff were very friendly and rooms were very clean. It was nice to get coffee or tea at any time. The included breakfast had lots of variety. Close to malls and restaurants. Lots of parking.

Thoroughly unimpressed. They never cleaned our room and we were there for 3 nights. Room was ok. Pool was meh and very cold gym very small, not many machines. Small lobby area, not much sitting area for groups. Pillows were garbage lumpy. We asked to check out early since one of us was sick and we weren’t happy and they said no we missed the checkout deadline so they have to charge the whole third night.

My husband and I stayed overnight last night and I just have to write how friendly and welcoming the staff is. P.C. the evening receptionist, checked us in efficiently and even insisted on carrying our luggage to our room for us. As well I needed help printing our boarding passes and he graciously helped me with that too! We had a king room and requested a quiet location which is exactly what we received. Room was clean and renovated. This is not a new building and it shows its age in many places but we were pleased with the overall bright and fresh feeling in our room. Many plugins/USB docks for charging devices. Our bed was comfortable, pillows good, clean white bedding and towels. Shampoo and conditioner provided in large size was excellent. Coffee was strong…perfect. Breakfast included was adequate. Yogurt, apples, waffles, cereal, scrambled eggs, sausage and home fries. We have booked to stay here again on our return trip and would recommend this Comfort Inn.

The Parkside House provides a great place for travelers to relax after a busy day. The Parkside House offers a pleasant stay in Barrie for those traveling for business or leisure.The hotel offers easy access to Barrie South Go Station, just 8km away. Guests will find Allandale Station Park, Hope Centre and Harvest Bible Chapel - Church just a short distance from the hotel.This hotel makes a great place to kick back and relax after a long day of sightseeing. This Barrie hotel features parking on site.

The hotel is right next to the highway, so it's very convenient to drive there; the service at the front desk is good, and the room is clean and hygienic; after staying for three days, even though I was reminded every day to clean up the room, I only cleaned the room for two days, and only cleaned the bathroom and not the room.

Most of the reviews online are poor, we had no choice but to use this hotel as part of a hockey tournament. Our room was not as dirty or smelly as others had indicated but it was outdated and in need of new carpet, no bathroom fans, no sprinklers, no modern conveniences ie. USB charging ports etc. The beds are all doubles, not queens so they are small. It wasn't terrible however. The WIFI was good when it worked, went down for a couple hours, I contacted to hotel regarding this, they pawned me off to a 1-800 number, they told me it was infact the hotels hardware that needed fixing, had to let the hotel know this, as if its my job. I run a business so connectivity is key. The pool was the coldest pool of any hotel I've stayed at, its clear they don't pay to heat it, perhaps 70-75 degrees at best, for that reason its not well used, at least for long. The health department shut down the hot tub (per the sign on it when we visited), the out door pool would be amazing but its closed and in need of a ton of repair, sauna not working. The owners need to do some serious updating to this property if they want to sustain business in the coming years, we would never return on our own. My son was a late ad on to the hockey team and we were not able to book under the ”team” rate, we had to pay $40 more. They would not give us the same price as the rest of the team. On the final day (Sunday) I asked for a late check out as we wouldn't be back to the hotel until 12pm after the game and they refused to give me a later checkout and told me that they couldn't guarantee housekeeping wouldn't be in there. I told them I paid more than everyone else on the team, would be the least they could do for me, to no avail. We gave up and packed up early and left to avoid any further contact with them. I would have given them 3 stars had their employee been nicer regarding the request for a late check out. The hotel was full for the weekend, 100's of rooms to clean Sunday, I highly doubt they have 100's coming in Sunday to replace us all, I don't appreciate the ignorance of the employee I interacted with. In short, its clear this property is 30 years past its prime and little has been done to maintain its relevance to 2022 standards. My suggestion would be to avoid at all costs, park benches may be a better alternative than staying here.

There is free parking, there is a gas station across the road, and a big supermarket after the gas station. There are not many varieties early, you can, you can make waffles and small cakes yourself.