Lejano Nahuel

Everything was very correct and dedicated attention. Prime location. Some things could be improved, such as the kitchen items that were missing some basics. Soft towels and large beds, very comfortable. And the shower was whimsical. In any case, I would gladly stay again.

The hotel directives are regrettable. One had a great hope of being able to see the south through the window of this hotel. But the truth is that I only knew the disappointment of my dreams. For my part I will not choose this type of hotel again.

Very cozy place. Well air-conditioned and good maid service. The abundant breakfast. We had a great time. We rest a lot. Very good facilities. To improve Wi-Fi and cable TV. Good place. Good quality-price relation. recommendable

My family and I stayed in cabin 3 of the Lejano Nahuel complex, from December 26 to 30. When we woke up after the first night, we noticed that there were blood stains and bugs between the sheets on the double bed. We were not able to notify the staff immediately, since the courtesy telephone did not work, the cabin did not have a telephone to notify us (only after the episode did they install one for us) and no one answered the bell. In the afternoon when we returned from our walk we notified the staff on duty, who immediately began to verify and resolve the problem. It turned out that there were not just "bugs" in the bedding but a complete infestation of lice on the mattress. That afternoon they changed our mattress, the next day they fumigated the cabin and, I understand that on the fumigator's recommendation they replaced the mattress again. The next few days we lived with the smell of insecticide, and checking all the beds and sheets before going to bed. Although the staff gave a quick response, the stay did not turn out as we had planned and above all, it did not live up to the price paid. Surprisingly, we did not receive any type of refund, compensation or compensation. Of the 4 nights we stayed we slept: - 1 night on a mattress infested with lice - 1 night in another cabin, with all the inconvenience that entails - 2 nights checking the sheets and our clothes at all times. ...and we paid for the 4 nights as if nothing had happened. When we asked if they would give us some type of compensation, they told us: that it was the responsibility of the previous guest, that they hired a fumigator and changed the mattress: all risks, costs and investments typical of the hotel business, which have nothing to do with our family, which It only brought back the memory of sharing a bed with bugs and a bit of the smell of insecticide.

Water is very scarce, that could be a general problem in the area, but frequently there is no hot water!!!! We had to repeatedly request that they give us hot water. The first day we woke up with a cold room and bathing with barely warm water. The heating then improved. Otherwise. The apartment is comfortable.