CconfortHotels R&B Cavour - SELF CHECK-IN Reviews

Quite okay for the price class, but paper thin walls you hear everything from the street and neighbours.

Trip.com booking did not highlight nor state clearly that check in process is unusual. It was complicated and not timely and clearly alerted to Instructions on how to check in. We were very inconvenienced by the lack of timely clear instruction. We arrived earlier because there was only one (overnight) ferry crossing to Bari per day. So we had to look for the hotel to leave luggage at the least. But the hotel entrance (or gate?) is closed or we just couldn't find it. So in desperation in the raining cold that morning, we asked a passerby for help. FINALLY, after a long long conversation under the rain, contacting the host, we could finally be allowed to check in. These frustrations could have been avoided if instructions were given earlier or guests warned earlier of unusual way of checking in. We didn't receive instructions till we managed to contact the host thru a kind Italian soul who was able to speak English to help us. A few passers-by we approached couldn't speak English or ignore us because it was raining heavily.

SERVIZIO OFFERTO NON ALL'ALTEZZA DI QUANTO INDICATO SUL SITO. DAL SITO NON SI COMPRENDE CHE VIENE OFFERTA UNA STANZA ALL'INTERNO DI UN APPARTAMENTO OVE SONO PRESENTI ALTRE 3 CAMERE, POSTO IN UN CONDOMINIO POCO PULITO . CAMERA POCO INSONORIZZATA, NONOSTANTE IL PIANO ALTO (SETTIMO) IL CONDOMINIO E' POSTO A RIDOSSO DI UN CAVALCAVIA URBANO E ANCHE LA NOTTE I RUMORI SONO TALI DA NON CONSENTIRE UN SONNO TRANQUILLO. L'ACCESSO ALL'APPARTAMENTO E ALLE CAMERE E' FATTO CON SERRATURA COMPIUTERIZZATA CHE NON HA FUNZIONATO PIU VOLTE COSTRINGENDOMI A CHIAMARE L'ASSISTENZA,UNA DELLE QUALI ALLE 23 AL RIENTRO DA UNA SERATA IN CITTA'. RISULTATO UN ORA DI ATTESA , ACCESSO POI CONSENTITO MA PROBLEMA DI CHIUSURA DELLA SERRATURA DI ACCESSO NON RISOLTO E SONO STATO TUTTA LA NOTTE CON LA PORTA DELL'APPARTAMENTO (NON DELLA STANZA) APERTA , COSA CHE NON HA RESO IL SONNO TRANQUILLO. UNICA NOTA POSITIVA LA DISPONIBILITA' E CORTESIA DELL'ASSISTENZA CHE HA FATTO IL POSSIBILE PER RISOLVERE IL PROBLEMA. NON LA CONSIGLIEREI A NESSUNO. PREZZO ECCESSIVO PER L'OFFERTA PROPOSTA.

There are no windows in the room or the bathroom, but there are 2 bottles of water in the refrigerator.

Value for money below zero, the hotel website had problems to check in, then another problem to receive the room, they told me that starting from 1pm I would have the code to enter the room but when I arrived no one he had given me nothing, terrible customer service, honestly a disaster

We booked this room with the expectations that the advertisement gives and they did not correspond to our accommodation. Of the 72 photos published, only one of them was of the room we stayed in (number 7) and our experience here was terrible: barely 10 square meters between the room and the bathroom and no window in any of the spaces, the buffet breakfast (which we were charged for) were two sachets of unpackaged chamomile, two soluble coffee, two sugar sachets with a single plastic cup placed on top of a small fridge and we didn't even have a nightstand to leave our things on. There was some sort of fake window (a frame with a handle) behind a cupboard that couldn't even be opened all the way, but it was nowhere near outside or an air duct but was there to cover what looked like plumbing/ cables. In the ad it said that it had a window. Every time someone entered the apartment we heard it (which was rare). The first night we spent there, we woke up at dawn to the crying of children and the conversations of others. The second time, after midnight, we began to hear loud screams and blows from a very aggressive man that lasted almost an hour. We thought he was breaking down the door. The contact with the manager of the accommodation, despite announcing that it was 24 hours a day, was non-existent since when we notified him of what was happening this last night (to take measures since we could not leave the room due to fear) while the problem was happening we only received answers automatic. A terrible experience.

Small room inside an apartment on the 8th floor, near the centre.. which can be accessed with a link or codes that open the various handles. The room was clean, with private bathroom, towels, large shower .. (in our room 7 there was no bidet). I knew of a small window .. but it is practically not usable, tiny and overlooks a duct with various pipes. No. 7 is not suitable for claustrophobic people. Everything else was ok, there was a TV in the room, a kettle and a minibar too.

It's in an extremely unsafe spot. Uncanny people walked towards us in front of the door. Don't pay attention to what it says hotel. They literally turned the rented rooms into hotels. The door lock was moving. It's very old inside. I definitely do not recommend it. It has nothing to do with the photos uploaded to the site.

All in all not bad, the only big problem is that there was no window in the room.

The room is located a stone's throw from the station and the center can be reached in 15 minutes on foot. The location is really convenient. The problem is that the room has no window and this is not very comforting. If you have to spend a few days it can be done.

It was nice that it was close to Termini station. Even with the windows closed, the outside noise is too loud. I couldn't sleep at night because I heard it. The staff are friendly and the morning breakfast is simple. I ate well.

Disappointing hotel

The structure is a condominium where rooms with private bathroom have been built. The room is nice although it is starting to show some wear. However it is very clean and has its own bathroom The shower is adequate. Unfortunately there is no bidet and the sink is tiny. But for a few nights it is more than enough. Access is via app (first access), then via magnetic key for the room and normal for the door. Very comfortable. Optimal location. 200 300 meters from the bus and train station. So very convenient for those arriving from the airport. 600 700 meter from Bari Vecchia. Motlo central and close to many services. We stayed for the weekend and enjoyed it very much. There is no reception but the staff on the phone were very nice.

Excellent structure, in the center of the city.