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5 star

Hotel El Palace Barcelona
4.8/5112 Reviews

Hotel El Palace Barcelona

Barcelona City Centre Barcelona|1.27km from Mr. Bike Barcelona
We stayed 7 nights in this historic hotel and celebrated a special occasion during our trip. The hotel is truly beautiful & elegantly decorated, however the service levels were inconsistent and sorely disappointing for a hotel of this standard & price. Also, there was unfortunately no special factor that made this hotel memorable. Rooms - we booked a classic double room for 3 people & got upgraded to a deluxe room on a high floor. While I appreciated the upgrade and the room decor was beautiful, the bathroom (while spacious) was in visible need of refurbishment. The paint was badly peeling in certain parts, the closet doorknob came off on our third day, the glass shower door wouldn't close fully so the bathroom got wet during a shower. I'm not expecting a newly renovated room but for the price, the room should at least be in good working condition. Housekeeping - was very inconsistent and there was a severe lack of attention to detail. Some examples: - Upon check in, the room curtain was unhooked from the first hook and messily hanging - it took 3 days for housekeeping to finally notice & fix this. - For the entirety of our stay, all room amenities were provided for 2 (not 3) people despite us having booked & paid for 3 people. - Used wine glasses & water mugs were not washed for several days until we called housekeeping to do so. - On several days, I came back to my luggage having been moved haphazardly (I think they were trying to make up the extra bed) and not put back in its place. - Turn down service was done beautifully on some days and not at all on other days. Rooftop terrace - was a gorgeous place to dine, food was excellent and the service was lovely. We felt very welcome here and it was a real treat dining here! Definitely try the rooftop terrace at least once! Front desk, concierge and bellman were excellent. The concierge was helpful with dining recommendations and guest relations gave us a cake for the special occasion we were celebrating. The bellman was attentive to get us taxis & always greeted us with a smile. Breakfast - is definitely worth a try! The breakfast room is beautiful and the drawing room leading to it is so regal & gorgeous. Generous spread of food & service was warm as well. Amar - dined here & paid over 400 euros but it was a shockingly disappointing experience. The bread, starters, petit fours & decor were wonderful - but the 200 euros of seafood we ordered was not fresh at all and the service was disinterested & careless. We were abit shocked at how bad it was for a Michelin restaurant. Bluesman cocktail bar - did not try. There's a 50 euro per pax minimum spend but perhaps this could be waived for hotel guests who are already paying a lot for a room. Overall, we enjoyed our stay but felt greatly let down by the service standards at this otherwise lovely hotel. Unfortunately, I highly doubt I'd return here again but sincerely hope the hotel improves its service standards to match its elega

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Top rated hotels in Barcelona

Searching for hotels near Mr. Bike Barcelona? Compare room rates and reviews to find your ideal stay.
Eurostars Monumental
4.1/554 Reviews
Staff friendly; location is good to segrada familia; very busy, to be expected. Comfortable bedding; great breakfast included; only negatives were the lobby “bar” is never open, no happy hour, Barcelona is in complete construction mode everywhere, noisy all day long. Took a trip to Sitges and enjoyed the beach. Recommend two days in Barcelona is enough for most people! Highly recommend Tuscania, say hello to Danielle for us. We ate there 3 times in four days, great view of the segrada from your outdoor table.
MH Apartments S. Familia
4.2/54 Reviews
Sagrada Familia
We enjoyed our stay in a big apartment. We were allotted Room # 41 which was actually a two room apartment with a living-cum-dining room with an open kitchen and small Spanish balconies overlooking the street. Its USP is its location, as it is just one block away from Sagrada Familia, the principal tourist attraction of Barcelona. We got the Hop-On Hop-Off Bus Barcelona Bus Turistic within walking distance. The grocery store right across the street was very helpful on the first day, where we got all the provisions we had planned. Two attached washrooms in the two bedrooms helped us to save our time to get ready in the morning for all four of us. Plenty of food joints including tapas bars in the vicinity is a great plus. A users' manual for the dishwasher and the washing machine could have been better, but it is just a minor issue. One has to pay in advance thru' card as there is nobody to receive a guest during check-in, as everything is machine-operated. So a prior intimation on the exact arrival time is advised for this property
Apart-Suites Hostemplo
4.4/572 Reviews
Sagrada Familia
We stayed in an apartment for 5 days. We left our ship and arrived at the nearest location our cabdriver could get us because it was the day of the Barcelona Marathon. We got within about a block and we're able to park our luggage at the hotel until such time as we could check in. We had a fantastic view of Sagrada Familia church designed by Gaudi. The hop on hop off bus was within about a block and a half and right in front of the church. We spent a lot of time in the neighborhood meeting locals and enjoyingCatalonian cuisine. We spent time walking around the neighborhood drinking I got the atmosphere and feel of the neighborhood. We ate in very local family owned and operate restaurants.
Hostemplo Sagrada Familia
3.9/558 Reviews
Sagrada Familia
Clean and efficient use of space as the room was not a traditional square/rectangle and the single was well placed to give a bit more floor space. The bathroom was nice, but a bit lacking in privacy due to the sliding door that doesn't lock, but it was at least somewhat spacious, especially the shower. I also liked the location just a couple of blocks from Sagrada Familia. Beware - it is a bit hard to find the office as it is diagonally across the street and NOT obvious from the street markings!
Boutique Hostemplo Sagrada Familia
4.4/584 Reviews
Sagrada Familia
This hotel is less than a five-minute walk from Sagrada Familia and many restaurants are also in the area. It is very convenient as it is close to a Metro stop. We rode the Metro from the airport to Boutique Hostemplo, This is not a chain hotel, but has its own unique character located on a narrow street. Our room was super clean and had its own balcony. The staff was friendly and helpful. We chose to eat breakfast there. It was a good breakfast, a good value, and a great way to save time. If we ever go back to Barcelona, we will choose to stay at Boutique Hostemplo again,
Absolute Sagrada Familia
4.6/56 Reviews
Sagrada Familia
If you are staying in Barcelona, you will only stay here. Just opening the window will bring you into the history of Barcelona. The view from the rooftop is also outstanding. The subway, supermarket and market are just a short walk away, so it's a perfect score of 200 for those who want to feel Barcelona while living their daily lives. It's fun to get along with locals and neighbors. I'm planning to stay in Paris and Barcelona next year, but I just pray for the end of the coronavirus.

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