Barceló Sants

Location was good, the hotel was a good place to rest after a long train ride. However, check in and check out was slow. There was a loud banging noise outside the window at 5am in the morning, disturbing our sleep. Phone and safe deposit box were not working. Housekeeping walked into our room in the morning when we were still sleeping. They were also very rough with cleaning the rooms next door so it was noisy, didn’t help that the walls were thin.

I have been traveling Europe from June 28 to August 28. 2 months on the road,Barcelona,Majorca,France,Germany,Czech Republic,Austria,Sardinia,Rome. Throughout this trip,By far this hotel ,Barcelo sants,was the worst…we had excellent amazing experiences,some no so good but Barceló sants was the worst ever. If like me you travel with a special need son or a non ambulatory person,Barcelo sants is a dangerous option and I mean it. The first room had a horrible smell, The second,the shower was clogged,flooding the bathroom floor and worst the seat fell apart when I tried to seat my son on. It was a very dangerous situation.I had to wash my son laying on the flooded shower floor and broke my back lifting him from the ground to his chair.My son is 170lbs,lifting him up from a wet floor was truly very painful and scary. At some point I ask for a chair to seat him and wash him but a maintenance guy with a plunger in the hand knocked at the door while my son was laying on the shower floor. I book this hotel,I call to make sure I get a PMR room so I can directly take the train to the airport the following day. This hotel is above the train station. Because of this situation,we were late too late to take the train and I had to rush in a cab to the airport and we finally check in 10 minutes before closing. It was a miracle we made it on time to catch our plane to nyc. What a stressful experience.again the worst in this 2 months trip and in fact SIMPLY THE WORST EVER. IF YOU NEED PMR ROOM BARCELO SANTS IS A DANGEREOUS OPTION IN BARCELONA Management doesn’t seem to understand how bad and dangerous is the situation. I showed them videos of the broken shower seat,the clogged shower,the broken tower hanger. Management is supposed to check rooms prior guest checking in. Management put my son and myself lifes at risk. I will not be surprised to hear a bad accident happened at Barcelo sants hotel in Barcelona.

Amazing hotel, super clean and extremely convenient to access anywhere in Barcelona! Highly recommended and will come back again!

The hotel has good accessibility, cleanliness, and good friendliness of employees. I want to use this hotel, which is available for my next trip to Barcelona.

Everything is perfect: room, location, facilities, … Simply ⭐️⭐️⭐️⭐️⭐️

The hotel is directly on the top of a big metro/ railway station, and can access all attractions and airport very conveniently. The hotel uses an interesting space theme which both adults and kids should like. The room is clean and spacious. Nothing to complain about. Staff is friendly. Overall a very good hotel experience for me.