Hostal Felipe 2

Had a nice time staying at this hostel, everything was kept neat and tidy. Even the shared bathrooms were clean.

The hotel is very typical of Barcelona hotels, or so it appeared. A building with 4 or 5 floors and x amount of rooms per floor. The main entrance is an open space, with an elevator. There is no reception. There is an office, on the 3rd floor. However, when I arrived to check in, it was impossible to do so as there was nobofy there. My email and booking confirmation both stated that I could check in between 2pm and midnight. I arrived at 10.30pm I managed, via another guest, to enter the building and phoned the number given to me for the hotel. I spoke to a man and asked how I could check in and get the keys, for my room. He just kept telling me to check my email. Told him that I had an that it gave no futher information on what to do. He kept repeating himself then hung up. I tried numerous times to call him back but, no answer. I was there with my daughter to celebrate her 10th birthday. So, was obviously frustrated and sad for her, as it wasn't a great start. I spoke to other guests who tried to help. Finally, a Russian guy came in with luggage. I asked him how he checked in and got his keys. He showed me a WhatsApp message saying to go to Hotel Argo, which is a 4 minute walk away. I went there and there was a reception area and a man there that checked us in 😁🥳 You have to pay the city tax but, could only do so in cash. I didn't have any so was instructed to use the ATM up the road - cost me €7 to withdraw €20! Eventually got into my room! It was a small room, could not open the door fully because the bed was in the way. It was clean. The bed was quite hard but slept very well, each night so....🤷🏼‍♀️ The walls are extremely thin so you could hear everything - people using their taps/running water, toilet flushing etc Room was cleaned every day/bin emptied every day. No fridge or kettle, though. 1 bathroom to share between about 8 rooms Like I said, the hotel appears to be very stereotypical of that area. It was cheap with a good location - La Sagrada Familia & Casa Batllo in walking distance in addition to lots of cafes and shops/mini supermarkets It was just extremely poor communication regarding checking in. If someone is not going to stay working there until 12am, then arrangements should be made - emails or a notice put up saying check in elsewhere etc or just change the check in times, don't say you're open until midnight when you're not!!. I could very easily have slept in the main entrance, with my young daughter. To say I was very annoyed was an understatement!!