Guest User
August 27, 2023
It is the worst hotel I experienced during my travels in Spain. First of all, the service attitude is not good, because we are two adults, with two children, three and eight years old. When we arrived at the front desk, we were not allowed to stay, so we have to book two rooms The room, Ctrip's staff tried their best to help solve it, and we waited for more than an hour before successfully checking in. In the end, we thanked Ctrip for its service and support, and opened two rooms
The hygienic conditions are also very poor. The carpet is so dirty that it is horrible. It is not like a quasi-four-star hotel apartment. The breakfast is also very simple, with too few categories, especially the cleanliness of the room where we have children, which is unacceptable , very not recommended to stay
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