Guest User
April 3, 2024
Dear Shownino, thank you for taking the time to share your experience with us. We appreciate your kind words about our staff, location, and restaurant. We are truly sorry to hear about the challenges you faced with accessibility in your room. Providing a comfortable and accommodating stay for all our guests is of utmost importance to us, and we regret that we fell short in meeting your specific needs. Your feedback regarding the accessibility concerns has been noted, and we will work on addressing these issues to ensure a more pleasant stay for our guests with mobility requirements. We sincerely apologize for any inconvenience this may have caused you, and we appreciate your patience and understanding. We would love the opportunity to make it right for you in the future. If you decide to stay with us again, please reach out to us directly so we can ensure all necessary arrangements are made to provide you with a seamless and enjoyable experience. Your comfort and satisfaction are our top priorities, and we are committed to improving based on your valuable feedback. Thank you for choosing to stay with us, and we look forward to the possibility of welcoming you again in the future.