Inside Barcelona Apartments Esparteria

I’ll start by saying they did a PHENOMENAL job enhancing the photos. So much in fact that we were completely taken by surprise when we walked in…(in a bad way) We booked the “penthouse apartment” and aside from being on the top floor there was nothing luxury about it. Very small, tiny bathroom, small living area, and small bedroom. The photo attached shows what was advertised vs reality. It’s not a drastic difference but we certainly felt deceived upon arrival. The location is great, there’s no denying that. You’re right in the center of El Born. Close walking to tons of bars, restaurants, and landmarks. The check in process was fairly simply, the doorknob/lock took a little while to get used to but we got the hang of it. Overall, we were definitely disappointed upon arrival. But we made it work. The other apartments look beautiful and maybe they’re much nicer accommodations. But we messed up making the assumption that the more expensive “penthouse” was the nicest option. Don’t do what we did!

Lovely airy space, nicely decorated with no clutter, large windows with small balconies to have a glass of wine. Large bed, very comfortable. All the necessary equipment in the kitchen. Everything worked. The space was very clean. The staff were very helpful when we needed advice. Towels, sheets, everything was great quality.

Inside Barcelona were wonderful to deal with. The communication prior to arriving in Barcelona was efficient and the check in experience was excellent. The apartment building that we stayed in, Expeteria, was perfectly located in the Gothic Quarter, just above Inside’s office. The apartments are very well fitted out, bright, and very comfortable. When we did have one problem, the staff were very quick to resolve it, even after hours. The office staff are very welcoming and extremely helpful. Thanks especially to Florencia, Danny, and Mariana. I would highly recommend using Inside Barcelona for accomodation, they made our stay in Barcelona a wonderful experience.

We booked this at short notice for an off the cuff mini break. Really good location and an extremely clean and comfortable apartment. Good value and very helpful staff. Definitely would stay with them again. 👍

We arrived at the office shortly before 3pm to be told that as we had given an arrival time of 3 - 4pm our apartment was not ready. At 3 pm we were given 2 keycards (for a party of 4). We were shown to the apartment. We went out later and returning about 10pm discovered that neither key card worked, either for the outer door or the apartment door, presumably because they had not been programmed correctly. The office was closed and we were left standing in the street wondering what to do as the paperwork was in the apartment. Other occupants helped by giving us the emergency phone number, but this was not answered for the first few calls. Eventually a staff member came and let us in and programmed the cards but by then we had been waiting outside for some time. The apartment was quite basic, the second bedroom was tiny, two single beds with a very narrow gap between them. Supplies of toiletries and toilet paper were minimal, and no cleaning was done during our 4 day stay. The price we paid was expensive for what it was and additional local tax was added to the price quoted on booking. I suspect we were overcharged for this having looked up the rate for 3* accommodation online. Having said that the location was very good, surrounded by lots of bars and restaurants. It was quite noisy at night but that is an inevitable consequence of the location. It is a shame that staff incompetence marred our impressions after a long tiring day following an early flight.