Guest User
September 21, 2023
Getting into your room reminded me of the introduction to the 1960s American sitcom Get Smart. We arrived on a Sunday night when there was no one at reception. To gain access to our room, we received an email with a page of instructions , a link to an app we had to use, and 4 sets of passcodes that collectively allowed us to get into the building, into the lobby, onto our floor, and into our room. Here was part of the instructions “To open the glass door before the lift (not the street door) you will have to combine pressing the button on the intercom that says “2º2ª A” plus the “Next Door” option on our Akiles cell phone access tool.” Whaaaaat? The room was big (I think we had one of the more expensive rooms ) and once the air conditioning got cranked up, it was comfortable to sleep in for the next four nights. The breakfasts were satisfactory and included yogurt, bread slices, cheese, some cold meat, and then a warm egg dish each day. With that said, it was disappointing that in a city town full of bakeries, the BnB did not provide a selection of fresh croissants, rolls, etc. One day they did have a fresh looking cake which the front desk person said was left over from the owner's birthday party for her son. Yes, you are reading that correctly. We received seconds. The B&B provides wall-mounted dispensers of soap and shampoo in the shower – a nice touch. Our soap dispenser was empty. We removed it from the wall of the first day in hopes that the hotel would replenish it during our stay, but they never did. Outside of our room, the B&B had a Nespresso machine and a kettle for hot tea. This was a nice touch but the dirty dishes were not removed nor the supplies replenished for the first three days we were there. I do not mean to be nit-picky in my review but when you pay top dollar for an accommodation, your standards and expectations are higher.