Axel Hotel Barcelona & Urban Spa- Adults Only Guest Reviews
3.6/5
130 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.4
Service3.5
Cleanliness3.7
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All reviews(130)
Positive reviews(25)
Reviews with photos/video(4)
Great location(7)
Friendly host(5)
Negative reviews(5)
Johannes Jacobus
Axel City Standard Room
Stayed in Sep 2024
Solo travelers
3 review
1.5/5
Posted on Oct 3, 2024
- Impolite and even rude service at the check-in
-Gym is not clean. Rusty machine broken for long time
-You can hear toilet water of room above flush past you
- renovations / drilling from 9 am onwards
- doors of the rooms are loud when closing (even with earplugs)
- good location :)
Paulina
Axel City Standard Room
Stayed in Nov 2023
Couples
3 review
4.2/5
Very Good
Posted on Dec 8, 2023
Good location, nice art, room size, shared balcony, there was just cigarette smoke In the room and they couldn’t change room as it was evening but offered to change next day, it was luck i suppose.
And unfortunately the spa was not complimentary which we did not like.
Guest User
Axel Single Room
Stayed in Jan 2024
Business travelers
12 review
3.2/5
Posted on Jan 31, 2024
Little far from the centre , have to walk around 30 minutes to go there , rest ovarall not bad , just the hotel and hotel area is famour for some special people ,
A friend was shocked and was afraid to go to the room with me ,
But its ok , nowdays its freedom to everone to love whomsover they like
Anonymous User
Axel City Standard Room
Stayed in Jan 2024
Couples
27 review
2.7/5
Posted on Apr 7, 2024
In need of improvement: cleaning service needs to improve on details; building in general needs to be refreshed and renewed; ridiculously overpriced Skybar.
Positive: calm and relaxed atmosphere, chill areas, a very nice work area, nice mattresses.
Guest User
Axel Single Room
Stayed in Dec 2023
Family
14 review
4.0/5
Very Good
Posted on Jan 29, 2024
we enjoyed really the stay, it was good choice as for location and price per room
Anonymous User
Axel City Standard Room
Stayed in Dec 2023
Business travelers
2 review
3.5/5
Posted on Dec 8, 2023
The breakfast woulld be better.
Anonymous User
Axel Single Room
Stayed in Nov 2022
Solo travelers
17 review
4.0/5
Very Good
Posted on Nov 28, 2022
Very central location, but the hotel has certainly gone downhill, all facilities looking increasingly dated and lack maintenance
Guest User
Axel Premium Room
Stayed in Oct 2022
Couples
1 review
4.0/5
Very Good
Posted on Oct 12, 2022
It was our aniversario we were not explain that there was a gym and or that Skybar had a theme night every night.
Although some of the staff was really nice and helpful other had a bit of cocky attitude.
Erich EPH
Axel Single Room
Stayed in Apr 2023
Business travelers
54 review
4.7/5
Amazing
Posted on Apr 23, 2023
Very friendly hotel - interesting design.
vinesa jayaselan
Axel Premium Room
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 14, 2022
It was such a comfortable stay and we felt really welcomed by all the friendly staff :)
Thank you to Jorge who checked us in and Bel who checked us out - both of you were lovely and it was great to meet you!
Marc
Axel City Standard king Room
Stayed in Jan 2022
Travel with friends
6 review
3.0/5
Posted on Jan 31, 2022
Hotel is close to Pl. Universitat and has a nice rooftop bar with a view. The staff was not friendly and a bit arrogant. The rooms are spacious. The bathroom needs an urgent upgrade (very old) and the cleanliness could be better. The beds are very hard and not comfortable. I would choose another hotel for my next stay in Barcelona.
ClarkStephen
Axel Premium Superior Room
Stayed in May 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 2, 2022
We had a great stay here, it’s very close to key sights in Barcelona, and close to the metro if you need to get around the city. Staff were very friendly and helpful. The room was great, decent size and has everything you need for a comfortable stay.
Guest User
Axel Single Room
Stayed in Mar 2022
Business travelers
72 review
4.5/5
Great
Posted on Mar 8, 2022
Convinient location, nice retaurants nearby, ok services, but the sound-effect is not so good (standard room)
Guest User
Axel City Standard Room
Stayed in Jan 2022
Solo travelers
3 review
4.2/5
Very Good
Posted on Jan 18, 2022
I stay on the room 501 ( basic one ) but I paid only 205euros for 3nights . However I wont go back in a basic room : bit too small and a lake of daylight bit depressing for me ...
The room was bit old but really clean and the bathroom bright and clean . The staff is very helpful and lovely . About the breakfast is 12.90euros but I would not recommend it , go out its better . I tried the spa for 15euros , its great really relaxing and the girl who hosted me was lovely . I would be back sure , but in a superior room .