The Mandarin in Barcelona is truly an experience. The location is outstanding, right on Paseo de Gracia in the middle of the best shopping in the city with many restaurants nearby, and only a few minutes walk from Las Ramblas. Silvia from the Guest Experience Team greeted us upon our arrival and was available to us via text the entire stay. She was fantastic at arranging extra refrigerators, make-up mirrors, and scheduling services for both our room and the Mandarin King for our daughter and friend. The doormen were always attentive and helpful in obtaining taxis - we appreciated knowing that they took taxi numbers and knew when we were heading out. Front Desk service was always friendly and efficient. The Concierge staff was very helpful in sending out packages for us. We stayed in the Barcelona Suite, which was spectacular. We had a large terrace with a dining table and multiple seating options. The only disappoin**ent was the "hot tub" that was really a small bath tub with jets - there was no way to keep the water warm. The beds are very firm compared to Ritz and Four Seasons beds. And the furniture is under sized. Also, it was the first 5 star hotel we've been in without a make-up mirror in the bathroom. We ordered Room Service for Breakfast each morning and it was always delivered in under 30 minutes with friendly waiters. Excellent bread baskets, cappuccinos, tortilla espanolas, fruit plates, etc. Overall a memorable experience for our family! Thank you!