Le Méridien Barcelona

Le Méridien Barcelona Reviews

Le Méridien Barcelona

La Rambla 111, C/ del Pintor Fortuny, 4-6, Barcelona, Catalonia, 08002, SpainView Hotel Details
Le Méridien Barcelona
Le Méridien BarcelonaLe Méridien BarcelonaLe Méridien Barcelona
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Le Méridien Barcelona Guest Reviews

4.2/5
Very Good
79 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(79)
Positive reviews(37)
Reviews with photos/video(7)
Negative reviews(6)
Guest User
Deluxe Twin Room Non smoking
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The Chinese waiter at the front desk gave good travel suggestions
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Guest User
Deluxe Twin Room Non smoking
Stayed in Apr 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Apr 27, 2024
Central area, convenient transportation
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Response from Property: Dear Guest, Hello! First of all, thank you for choosing to stay at Le Méridien Barcelona and taking the time to share your review with us. We are very happy that you are satisfied with the hotel's central location and hope that it has brought convenience to your journey and that our service has provided you with a pleasant experience. Finally, thank you again for your valuable review and we look forward to welcoming you again in the near future. Best regards, Juan Soler General Manager
asc-sandiego
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 11, 2024
I am currently staying at this hotel and it has been one thing after the other. The first room we were assigned how a damp/smoky smell to it. We called the front desk and they decommissioned the room. The quickly found us a replacement which lacked the view we had originally booked but we didn’t complain. I was hoping the mishaps would have stopped them but they didn’t. The room we were put in has a very odd layout - shower, no bath, front room with nothing in it. The shower doesn’t have a curb and the drain was clogged. We had water spilling out of the bathroom into the walkway. I had to call for service twice. Each time, it’s a recording and then finally someone live answers the phone. We went to check out the spa and there was a sign saying no technician was on staff. The hotel simply is not up to Marriott standards. There is absolutely no way this is a five-star hotel. I have no clue how this received a traveler’s choice award. Avoid this dingy, rundown hotel at all costs.
Response from Property: Dear ASC-SanDiego, Thank you for sharing your detailed feedback regarding your recent stay at Le Méridien Barcelona. We are sincerely sorry to hear that your experience did not meet your expectations or our usual standards. We are truly disappointed to learn that you encountered several issues during your stay, from the smell in the first room to the unusual layout and drainage problems in the second room. We also understand your frustration with the lack of spa service, which does not align with our commitment to providing a complete and relaxing experience for all our guests. Your feedback is incredibly valuable to us as it helps us identify necessary areas for improvement and implement corrective actions promptly. Please rest assured that we will take steps to address each of the issues you mentioned to prevent recurrence in the future. We would appreciate the opportunity to regain your trust and demonstrate the true hospitality experience we strive to deliver. Should you consider visiting us again in the future, we kindly invite you to reach out directly to our management team. We would be more than happy to ensure that your next stay is entirely satisfactory and free of any inconveniences. Once again, we apologize for the inconvenience caused and thank you for your constructive feedback, which we take very seriously. We hope to have the opportunity to welcome you back and change your perception with a memorable experience at Le Méridien Barcelona. Warm regards, Juan Soler General Manager
Stephen M
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 21, 2024
Le Meridien, is a very nice hotel in a perfect location for walking vacationers. Alongside the centrally located La Rambla pedestrian walkway and a block from the famous Mercat Boqueria, it's so easy to walk to the major museums and beaches in Barcelona. The hotel is very clean, with stylish rooms and very comfortable beds. We found the bilingual staff to be very helpful and positive in their interactions with guests. The breakfast buffet was excellent, with many tasty selections to choose from. The pastries were exceptional, very freshly baked and generously presented. We enjoyed afternoon drinks and snacks in the lounge - people were having a good time all around. Overall, a fantastic location and better than expected hotel amenities and service... will book again when in Barcelona
Response from Property: Dear Stephen M, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinions with us. I am thrilled to hear that you enjoyed your stay at our hotel. It is wonderful to know that our location on La Rambla and proximity to la Boqueria, museums, and beaches made it convenient for you to explore the vibrant city of Barcelona. I am pleased to know that you liked our rooms and found our service satisfying. Additionally, I am delighted that our breakfast offerings met your expectations, as our chefs carefully select the best products on the market to provide a unique experience for our guests. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
colinm460
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 17, 2024
Just left an amazing stay at Le Meridien Barcelona. From the beginning, the staff were all amazing, from the doormen, to the front desk, the restaurants, all the way to housekeeping. Everyone was extremely friendly and accommodating, going out of their way to assist and make sure we had a great stay. We had suite 817 for our kids and my wife and I stayed in suite 812 which has a great balcony over the Ramblas
Response from Property: Dear colinm460, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. I am pleased to hear that you enjoyed your stay at our hotel. Your positive comments about the service provided by our team are much appreciated, as our priority is to offer exceptional service and create memorable experiences for our guests. Additionally, I am delighted that you liked the balcony in your suite. Once again, thank you very much for giving your valuable opinion and we are looking forward to welcoming you back very soon. Kind regards, Juan Soler General Manager
Guest User
Stayed in May 2024
Travel with friends
4.0/5
Very Good
Posted on May 8, 2024
I stayed 4 nights. Redeemed suite awards. Upgraded to family suite. Had to climb over bath tub into shower in tiny bathroom. Great fall risk. Changed to a suite was with a proper bathroom with separate shower and bath tub. First suite was renovated and modern, second suite was old, dark with dirty carpet. Front desk staff extremely helpful. Helped call Turkish Airlines and Barcelona Airport lost luggage for my delayed luggage. Buffet breakfast was nice. With sparkling wine. But housekeeping staff really needed improvement. Did not top up coffee capsules or tissue paper, or replace bathrobe. Second suite had to glasses for water. Had to keep asking for complimentary bottled water.
6/7
Response from Property: Dear Davidlye70, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinion with us. We are delighted to hear that our front desk staff provided exceptional service and that you enjoyed the breakfast offerings, complete with sparkling wine. However, we regret the initial issues you faced with the bathroom setup in your first suite and understand the inconvenience of having to move to another suite. Additionally, we are also truly sorry to hear that the designing of the second suite was not of your liking and the cleanliness didn´t meet your expectations. We strive to maintain the highest standards of cleanliness and upkeep, so your feedback regarding the condition of the second suite and the housekeeping service is very concerning to us. Please rest assured that we will address these issues to improve our guest experience. Once again, we really appreciate your feedback and I would like to sincerely apologize for falling short of meeting your expectations, as providing the highest level of hospitality is our number one priority. We are looking forward to the opportunity to welcome you back to provide you with a more enjoyable experience. Kind regards, Juan Soler General Manager
Kathy P
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 26, 2024
Perfect location walking distance to beach,shops, restaurants and the Gothic district. Very good breakfast included with our stay. Our waiter Fouad was very friendly and made a perfect start to our day. Easy check in and staff was very friendly
Response from Property: Dear Kathy P, First of all I would like to thank you for choosing Le Méridien Barcelona and for sharing your valuable opinion with us. I am glad to read your positive comments about your recent stay with us, and I am happy to see that you enjoyed our location in the heart of Barcelona, close to the main attractions of our city. I really appreciate your feedback regarding our associates, as our main priority is to ensure the satisfaction of all our guests offering a warm and personalize service. I will personally pass on your feedback to Fouad and the Front Desk team, as I am sure they will really appreciate to know that they made a positive impact on you. Once again, thank you for your kind feedback and we look forward to welcoming you back in the future. Best regards, CentOnze Management Team
Mohammed A
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Staff from check in until check out was corporate at all times. All the help I asked for was provided and all my family's requirements were met. Also location is excellent and convenient to all activities around Rumbla and shopping centers in Barcelona
Response from Property: Dear Mohammed A, Thank you very much for choosing to stay with us and for taking the time to share your lovely feedback. We are delighted to hear that you found our central location so convenient, as being situated in the heart of the city is something we are incredibly proud of, and we strive to provide our guests with not only a comfortable stay but also a gateway to Barcelona's most captivating attractions. It's also fantastic to hear that our staff were attentive and accommodating throughout your stay. Ensuring our guests feel well taken care of from check-in to check-out is a priority for us, and we are glad we were able to meet all your family’s needs. It's wonderful to know that the Patatas Bravas became a favorite for your kids! Our culinary team takes great pride in offering a memorable dining experience, and we're delighted that it stood out during your visit. Thank you once again for your feedback. We look forward to welcoming you and your family back for another wonderful stay in the future. Juan Soler General Manager
DearDude2014
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 14, 2024
We had a great time staying at this hotel. We booked a suite which had an amazing view of the city. The suite was quite spacious for our family of 4. The service at this hotel was excellent with the room service coming in multiple times a day. As others have mentioned, the hotel is in a prime location in Las Ramblas with many tourist attractions in walking distance. Special shout out to the amazing concierge and front desk team, they made excellent suggestions for restaurants and helped with getting reservations, this made all the difference in our trip!
Response from Property: Dear DearDude2014, Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. I’m delighted to hear that you had a fantastic stay in our suite and that the stunning city views and spacious accommodations made for a comfortable experience for your family. It's also great to know that our housekeeping team contributed to your comfort by maintaining excellent service throughout your stay. We take great pride in our prime location on Las Ramblas, and it’s gratifying to hear that it added to the ease of exploring Barcelona’s many attractions. I especially appreciate your kind words regarding our concierge and front desk teams. I will be sure to pass on your compliments to them as I'm sure they’ll be thrilled to know their recommendations and efforts made such a positive impact on your trip. Once again, thank you for your kind words. We look forward to the pleasure of welcoming you and your family back for another memorable stay in the future. Best regards, Juan Soler General Manager
worldtravelerwant2be
Stayed in Aug 2024
Family
2.0/5
Posted on Aug 9, 2024
We are currently still at this hotel unfortunately but our hands are tied as we are only in Barcelona for a few days prior to a cruise. For the record, this is not a five star hotel. The lobby carpets are filthy and sofas/ pillows very worn. They have a bunch of 20 year olds with clearly not enough hospitality industry experience running the front desk, so be warned your problem will not be resolved. The only thing 5 star is the location at las Ramblas. That part is very convenient. We arrived from the US at around 9 AM fully aware that our hotel room would not be ready. One of two rooms was available so my in-laws were able to check in but our room was not so we patiently waited around town for several hours until about 1 o’clock, then returned to the lobby to check if the room was ready and it was not. We understood that 3 o’clock is the guaranteed check in time so we expected to be getting our keys at three. That was not the case . It still wasn’t ready until close to 3:30. The language barrier makes it difficult to convey frustration but my face does not. We are long time bonvoy members and should have at least gotten an upgrade. We finally get our keys and check in. A few hours later, we go out to see a show and return back to the room to find that my son’s rollaway bed has been completely unmade and stripped with no explanation. when we called about it, they seem to be aware of it and alleged that request was made an error, but it seems pretty suspicious. I don’t know what’s going on with this hotel but it certainly does not meet the standards for any Marriott I’ve ever stayed at. Save the money and go somewhere else. .
Response from Property: Dear worldtravelerwant2be, Thank you for taking the time to share your experience at Le Méridien Barcelona. We sincerely regret that your stay did not meet your expectations. We highly value feedback from our guests, particularly from loyal Bonvoy members such as yourself. We take great pride in our prime location on Las Ramblas, which is indeed a highlight for many of our visitors. However, we understand that other aspects of your stay did not reflect the standards we strive to maintain. Your feedback regarding the cleanliness and the service at the front desk is taken very seriously, and we will be thoroughly reviewing these matters with our management team to ensure improvements are made. Regarding the delays during the check-in process and the issue with the rollaway bed, we apologize for any inconvenience these may have caused. Our aim is always to adhere to check-in times and to provide prompt solutions to any issues that arise. Please rest assured that we are working diligently to prevent similar situations in the future. We hope that, despite these inconveniences, you were able to enjoy your time in Barcelona. It would be our pleasure to welcome you back to Le Méridien Barcelona in the future and provide you with the high-quality experience that our brand is known for. Sincerely, Juan Soler General Manager
TONYIndianharbourbch
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 30, 2024
This hotel saved the day, we had a house booked and when we showed up it was not as advertised and we left and showed up to this hotel with no reservations and the GM and Front desk went above and beyond beyond to get us taken care off. The hotel is located close to the main areas and subway. The breakfast was great
Response from Property: Dear Tony, Thank you for sharing your experience at Le Méridien Barcelona. We are thrilled to hear that we could turn around what started as a challenging situation for you. It is wonderful to know that our General Manager and front desk team were able to accommodate you without a reservation and went above and beyond to ensure your stay was comfortable and enjoyable. Our team takes great pride in providing exceptional service to our guests, and your kind words are a testament to their hard work and dedication. We are also pleased to hear that our location, close to the main areas and subway, added to the convenience of your stay. It's great to know you enjoyed our breakfast as well. Thank you once again for your feedback. We look forward to welcoming you back to Le Méridien Barcelona in the future. Sincerely, Juan Soler General Manager
Jon P
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 29, 2024
This hotel was excellent in all aspects. The location was great, right by La Rambla...lots of nearby shops and restaurants...as well as a full service grocery store around the corner. The hotel itself was extremely well kept up. Our rooms (we had three) - which appear to have been renovated within the last year or two were great. While not large, they were certainly large enough (and larger than most European hotels), well appointed, comfortable and with fantastic showers. They cleaned the room everyday and did a great job. The staff was tremendous...everyone, and I mean everyone was extremely friendly, polite, courteous, and helpful at all times with any request. From the doormen to housekeeping to reception to the manager, they were all wonderful. The breakfast buffet was also quite good and the price reasonable. Overall, a great stay where we felt welcomed at all times. Highly recommend this hotel.
Response from Property: Dear Jon P, Thank you very much for your glowing review of Le Méridien Barcelona. We are delighted to hear that you had an excellent stay with us and that our location, amenities, and service met your expectations. We are pleased to know that our prime location by La Rambla, with its nearby shops, restaurants, and full-service grocery store, added to the convenience of your stay. It's wonderful to hear that you found our hotel well-maintained and that your rooms, which have indeed been recently renovated, were comfortable, well-appointed, and larger than most European hotels. Our housekeeping team will be thrilled to know they contributed to your positive experience with their diligent daily cleaning. We are also proud of our entire staff, from the doormen to housekeeping, reception, and management, who strive to provide friendly, polite, courteous, and helpful service to all our guests. Your kind words will surely motivate them to continue their excellent work. We are glad you enjoyed our breakfast buffet and found it reasonably priced. It's fantastic to hear that you felt welcomed throughout your stay and that you highly recommend our hotel. Thank you once again for your kind words. We look forward to welcoming you back to Le Méridien Barcelona in the future. Sincerely, Juan Soler General Manager
Harley27
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 11, 2024
The hotel staff were very pleasant when we arrived and check in was easy. We were told we have a room overlooking the street, we thought that was good. Well the street never quiets down so sleep was tough, so I would request an interior room away from the street. The rooms were nice and the beds were comfortable. We were not told of any of the hotels amenities upon check in. Overall nice hotel but didn’t like our room location
Response from Property: Dear Harley27, Thank you for taking the time to share your experience at Le Méridien Barcelona. We are pleased to hear that you found our staff pleasant and the check-in process easy. We always strive to provide a warm welcome to all our guests. We apologize for any inconvenience caused by the street noise during your stay. We understand how important a quiet environment is for a good night's sleep. For future stays, we would be happy to accommodate your request for an interior room away from the street to ensure a more restful experience. It is great to hear that you found the rooms nice and the beds comfortable. However, we regret that you were not informed about our hotel's amenities upon check-in. We will address this with our team to ensure that all guests are well-informed about the services and facilities available to them. Thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Warm regards, Juan Soler General Manager
Auddy
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 8, 2024
I am very disappointed that I picked this hotel amongst the many in Barcelona. There is absolutely NO WAY this is a 5 star property, not even a 4. The rooms are in really rough shape!!! The smell so bad, bed is worn out, drains are clogged, the list goes on. Now I need to take so blame here. I booked due to the location…. And the what a huge mistake. It is located directly in the tourist zone, which I would highly recommend against. Move out a mile or so to have a true Barcelona experience. My guess is Marriott loyalists are the only ones who book here… and I am telling you it’s not worth it. If you are dead set on staying in the heart of it all check out the Kimpton… Okay… the only positive. Alex the BellMan is truly amazing!!
Response from Property: Dear Auddy, We deeply regret to hear that your experience at Le Méridien Barcelona did not meet your expectations. We take guest feedback very seriously as it helps us continually improve our services and facilities. Please accept our apologies for the inconveniences you encountered with the room condition and any discomfort this may have caused. It is our aim to provide a clean and comfortable environment for all our guests, and clearly, we did not meet this standard during your stay. We appreciate your feedback regarding the hotel's location. We understand that being in the heart of the tourist area may not be to everyone's liking, and we regret that you did not find this location convenient. On a positive note, we are pleased to hear that Alex, our bellman, was able to enhance your stay with excellent service. We will be sure to share your kind words with him as we value and celebrate team members who excel in their roles. We would like the opportunity to redeem ourselves and offer you a much improved experience in the future. If you decide to give us another chance, please reach out to us directly so we can ensure your next stay is truly memorable. Best regards, Juan Soler General Manager
bickles27
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 29, 2024
The convenience of the hotel was great, as was our quiet room. Bedroom was spacious but very plain, lots of pillows, which was a plus. Front desk and porters were really friendly and helpful. Wonderful shower with lots of water pressure. Restaurant was ok, not very atmospheric, we didn't have breakfast there, but instead wandered to the Boqueria, just around the corner.
Response from Property: Dear bickles27, First of all, I would like to thank you for choosing Le Méridien Barcelona and for taking the time to share your valuable opinions with us. I am delighted to know that you enjoyed our location in the vibrant center of Barcelona. I am also pleased to hear that you found your room to be quiet and spacious with wonderful bathroom amenities. Additionally, it is wonderful to know that the service provided by our front desk and porter staff was satisfying. Once again, thank you very much for giving your valuable opinion, and we look forward to welcoming you very soon. Kind regards, Juan Soler General Manager