Southwest Penang Island Hotels with Gym

Though the first impression of the service wasn’t what I expected for. 5 star hotel (we weren’t given much info at check in, the room seemed cleaned in a rush with a lot of dust…), the impression definitely got better. You get housekeeping twice a day in the room, we got a complimentary welcome drink and a cake for Christmas, if you sign up, you get a few things for free including a very relaxing 15min massage and a couple of drinks… but the best is definitely the view and the infinity pool, where you also get complimentary infused water and a towel. Maybe it’s lacking a few more sun loungers for when the hotel is busy as they get taken quite quickly (some people leave their towels there to keep the spot which is not great). We had the buffet in Jendala for Christmas Eve and the range of food and decoration were impressive though some of the food looked better than it tasted, mostly the one that is not traditionally from the country. We had dinner once at Number 11 and that was a fantastic (though not cheap) experience, amazing service and delicious food! The hotel offers a free shuttle bus to Georgetown and to Batuk Ferringui to see the night markets, which is great. Though the location can be a bit far as it’s not in the middle of a town, it’s a nice relaxing spot and only a 20 min walk (or a 5min grab) to attractions like Entopia, the Penang National Park or the Tropical Spice Garden.

This must be the most pleasant hotel quarantine i have done so far. I have a room with a balcony that overlooks the sea on one side and the hills on the other. Last night i watched the sun set, and this morning i did my exercises in thesea breeze, and could see the birds flying around in the trees. A special thank you to the hotel reservation team - Hasrol has been so helpful. He made sure i got the rooms i requested (we are a family group, so wanted adjoining rooms as well), kept us updated as the quarantine procedures kept changing, and made sure we had the documents we needed for smooth clearance through the airport on arrival. What a difference it makes to have professional and caring staff, especially when attempting travel during the Covid pandemic.

We wanted to use the hotel as a day-room, so informed that that we would not be staying the night, but would like an early check-in; this went well. Where it fell apart was on checkout, we were asked to pay the tourist tax, which we had paid on check-in, but was apparently not recorded or incorrectly recorded. Fortunately we had time (just) and insisted that it be checked, as otherwise the hotel would have collected the tourist tax on check-in and check-out if we were really tight on time. Not sure where these extra funds end up...

Is an excellent locations where you can find so many eateries around the hotel in fact don't need to have breakfast at the hotel. There is a famous KAYU NASI KANDAR with good breakfast. Of course lunch dinner and supper as well. Hotel is very clean and spacious with an excellent service rates 4 star on the service cause we had to call 3x to get an assistance with our luggage to bring it down as we have a lot of luggages. Overall is a very good hotel strongly recommended.

our small family really like this hotel very much. The air feel so fresh with a great accommodation. we really enjoy the quality time at private pool and kidz world indoor playground. Breakfast buffet is very outstanding, serve delicious and wonderful food. 10/10 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Stayed for a night at Olive tree for a rest before our flight the next day. Room was clean and neat. So many eateries around, so it was nice to try out foods at Bayan Lepas. Airport is around 10mins away, which was the reason we decided to book for the room. Reception was kind to allow an early check in at 12pm. Highly recommended

This was our 1st time at Amari Spice but from the on set was a bad experience. Driving into the hotel I could not drive to the lobby entrance to drop my family & luggage as it was blocked for some reason best known to Amari. Security at the entrance was of no help & I ended up blocking the way of a car at the back. What was supposed to be destress trip, started off on bad note. Anyway cursing Amari Spice for being worst than a 1 star hotel, I reversed back into the lobby entrance. Told this bad experience while checking in to the front office staff but they were not bothered  Going to the room found the mattress to be too soft sinking when you lay down & the air cond temp tops up at 26.5 degress, not everyone likes the room super cold. These 2 shortcomings are something that you wld not find in a 4 or 5 star hotels but looks like Amari is still figuring out where they stand. Even many 3 star hotels are better. Moving to the shower both rain & hand shower water flow was dispointing at best with temperature regulation being a challenge. Since my home is at Bukit Jambu & the main reason of chosing Amari was to destress, which was not possible with the said room conditions, I had to leave my family both nights to head home to rest. The matteress, shower & air cond at home the best. Wondering how Amari claims to be home away from home. On a good note the staff were courteous & friendly. Inclosing would I stay at Amari Spice again. NO.