Hotel Donde Marcelo

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1 night

1 room, 2 adults, 0 children

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Hotel Donde Marcelo

Name: Hotel Donde Marcelo
Address: Ambato, Banos, Tungurahua 180250, Ecuador, Ambato, Banos, 180250, Ecuador
Price range: From US$20
Rating: 3.9

Ambato, Banos, Tungurahua 180250, Ecuador

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Highlights

Delicious breakfast

Lots to do

Free parking

Pets welcome

Amenities

Private parkingFree

24-Hour Front Desk

Luggage Storage

Bar

Restaurant

Car Rental

Currency Exchange

Meeting Room

All amenities

Property Description

7.8/10

Good

Cleanliness7.9

Amenities7.8

Location7.8

Service7.8

All 18 reviews

Surroundings

Train: Estación de Trenes de Ambato

(41.8 km)

Train: Riobamba Train Station

(76.0 km)

Landmarks: Nuestra Señora del Rosario de Agua Santa Church

(170m)

Landmarks: Museo etnoarqueológico y de la virgen baños

(170m)

Landmarks: Parque Sebastián Acosta "Parque la Basílica"

(200m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Single Room

1 Queen bed

Non-smoking

Private bathroom

Towels

Wardrobe

Room Details

Check Availability

Standard Triple Room

2 Queen bed and 1 Single bed

Non-smoking

Private bathroom

Towels

Wardrobe

Room Details

Check Availability

Superior Double Room

1 King bed

Non-smoking

Private bathroom

City view

Mountain view

Towels

Room Details

Check Availability

Standard Twin Room

2 Queen bed

Non-smoking

Private bathroom

City view

Mountain view

Private toilet

Room Details

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Standard Quadruple Room

2 Queen bed and 1 Bunk bed

Non-smoking

Private bathroom

Towels

Daily housekeeping

Room Details

Check Availability

Standard Twin Room

2 Queen bed

Non-smoking

Private bathroom

Towels

Wardrobe

Daily housekeeping

Room Details

Check Availability

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Guest Reviews

7.8/10

Good

18 reviews

Verified Reviews

Cleanliness7.9
Amenities7.8
Location7.8
Service7.8

Average for similar properties in Banos

Most Mentioned

AI Summary

The accommodation provides great service and spacious, comfortable rooms. Guests appreciate the convenient location near the city center and the excellent, varied breakfast. Cleanliness and maintenance are also highlighted.

D‍a‍y

September 30, 2023

Todo bien, bonito y cómodo lugar

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A‍n‍d‍r‍e‍a

January 2, 2025

Nightmare Experience - Avoid at All Costs This was, without a doubt, the worst hotel experience I’ve ever endured. The room was absolutely disgusting and unsafe for anyone to stay in. Black mold covered multiple areas, making the air feel suffocating and the environment a health hazard. The room was filthy, with grime and dirt in every corner. To make matters worse, there was no functioning air conditioning, leaving the room unbearably hot and uncomfortable. The advertised “breakfast” was laughable—completely inedible and poorly presented. It was clear there was no care or effort put into this aspect of the stay. The entire property felt neglected and mismanaged. I ended up leaving the hotel shortly after checking in and demanded a refund and the owner had the audacity to say there wasn’t any mold even after I showed her pictures. I had to book another hotel last-minute just to escape this nightmare. Do yourself a favor and avoid this place entirely. It’s not worth the risk to your health, safety, or sanity. Stay far, far away.

S‍t‍e‍a‍l‍i‍n

November 26, 2024

lousy attention they offer the stay included breakfast and that's not the case, they lie to you, they offer you breakfast but they want to charge you extra, liars and bad service.

C‍i‍e‍l‍o

June 5, 2024

The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C

A‍n‍d‍r‍e‍w

January 7, 2024

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.

J‍o‍h‍n

January 8, 2024

It is a clean place walking distance to most amenities. I would stay again in futute travels.

J‍a‍m‍e‍s

October 14, 2023

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 30, 2023

Booked with parking included but when we got there told no because only "compact" cars are allowed and we had a minivan. This was not disclosed upon booking. Told breakfast served at 8am but it wasnt. Breakfast was never served. TV very old and small. Looked like a computer size screen. Shower took 10 minutes to get warm. Staff not at all pleasant or accommodating. Only good thing is location which is walking distance to many places.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 12:00–24:00

Check-out: 11:00–12:30

Front desk hours: 24/7

Child policies

Children can stay in some rooms of this hotel.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Breakfast

TypeContinental

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Number of Rooms: 22

Phone:+593-32-742846

A stay at Hotel Donde Marcelo places you in the heart of Baños de Agua Santa, steps from Church of the Virgin of the Holy Water and Friar Enrique Mideros Museum. This hotel is 0.2 mi (0.4 km) from Termas de la Virgen and 0.4 mi (0.7 km) from Banos Central Market.

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Donde Marcelo?

The check-in time at Hotel Donde Marcelo is 12:00-24:00 and the check-out time is 12:30.

What amenities and services does Hotel Donde Marcelo have?

Hotel Donde Marcelo has the following amenities and services: Shuttle Bus Service.

Are pets allowed at Hotel Donde Marcelo?

Yes, Hotel Donde Marcelo is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Hotel Donde Marcelo provide breakfast?

Yes, guests at Hotel Donde Marcelo can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Hotel Donde Marcelo?

Prices at Hotel Donde Marcelo are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Hotel Donde Marcelo?

The cancellation policy for Hotel Donde Marcelo varies depending on the type of room and booking conditions.

About This Property

Distance to Train Station	41.82KM
Average Price From	USD52
Hotel Star Rating	3