Hollywood Casino Bangor

Great rooms and the most comfortable beds Great food @ 99 Hop House restaurant. Will definitely be going back again.

Went to the ****** bar. Figured have a drink before playing. Sat over a half an hour before we realized no one was behind the bar. The girl running the drawings, told me " yeah, the bar tender is on break". My reply...Really? No replacement? The Girl roaming the floor finally made us a drink after another half hour. I told my Wife, lets go to the Restaurant, they are open until 8, and we can get a bite and drink. The Restaurant was closed, even though it was only 6 PM, and they close a 8 on Sunday. Girl yelled, we're closed! Some young Security guard comes over and says the Restaurant is closed. After the experience at the ****** bar, I asked him " Why?". He became indignant, and told me " because "! Because why? Just " because " was his reply. I said to him please elaborate! He said, "its none of my business"! At that point, the hair stood up on my neck. Here's this 20 something kid, telling me none of my business. I told him I am staying at the Hotel, not able to get a drink at the bar, nor a meal at the Restaurant, and this kid that I have socks older than him, telling me none of my business. I stay at the Hollywood ****** Holtel on a regular basis. I have to rethink that Customer service and politeness goes a long way. The disrespectful attitude of this snotnose punk represents the Management. Maybe they don't want Customers anymore? Its a new generation. One thing I'm proud of, is my kids are resp

Spent a night here and enjoyed the ****** and a nice meal at the Hops House 99 restaurant. Clean and comfortable room with a great view of the river. Parking garage easy to get in and out. Would stay there again. Breakfast is not included but there is a McDonalds across the street.

It was fine. Overall accessibility of the hotel from the parking garage is convoluted and confusing. And I don't know why all hotels have half size pillows but it's annoying. But it's a lovely building and close to so many things which is great! Overall i think it's slightly pricey for the amenities

Checked in without issues. Got to my room and after a long days work wanted to shower. Turned the water on and did not get any hot water. I called down to the front desk and told them of the issues. The lady responded with they’ve been having hot water issues and did not know when or if it will be back on. I was frustrated that I was not notified at check in and they did not provide any kind of compensation. The next morning water was warm at best.

The staff was friendly and polite. The one and only restaurant in the ****** was closed all day and night Monday!!! No complimentary breakfast. Room was clean and nice. Noisy bathrooms thru walls and could hear people floor above partying and kept me awake till 1am Monday night.

Great property. Walking distance to the Cross Insurance Arena. Rooms were clean and comfortable. We would stay again!