Park Plaza Hotels in Bangkok

The staff at the front desk does not seem happy with their job, they are a bit rude even. The rooms are quite small for 3 people and the extra bed they put on the room is very small. The view from the room is not good, a wall and a lot of laundry hanging outside as a view. People look directly into your room. When we arrived the room was not clean, towels and bed covers have a very bad smell. Towels have a disgusting smell when you use them. A lot of stains everywhere, see picture. Carpet on the floor around the bed is not clean, dust, hair etc that can easily be removed with a vacuum cleaner. Pool is very nice on the 8th floor. Shower area you can use there when you have a late flight is too hot, so you get overheated to the airport. Overall not a good experience. I would recommend another hotel in the same area, because the location is great!