Okura Hotels in Bangkok

Hotel pros: Lovely entry. Restaurant access. There is a travel agent next to the hotel. Also there is a Lawson and 7 eleven close by to get your snacks or everyday needs. Beds are made daily. Staff members are respectful. Clean hallways. Hotel cons: Room is dated (old). No plug next to the bed. Plug in the bathroom can only use for shavers. In the entire room, you can only charge your electronics at one point in the room. It was quite annoying. I stayed for 6 nights and it was driving me crazy. If you will stay for longer and don’t mind, great. If not buy an extension cord. Rooms were a bit dusty. But not overly dirty. Walls could be painted. The shower in the bathroom has a tub and you have to be careful not to fall when getting in and out. Restaurant meals were the same everyday. So boring.

I had an extremely bad experience with this hotel. The phone wasn't working in my room due to which I could not book on time for second night. Then I booked second room (it was expensive but I was sick and didn't want to move) there was some weird noises coming from the water tap, I called the service but no help, once I called for hair dryer and they didn't even send me, second time they sent me after an hour lol. I will not recommend this hotel to anyone because the service is extremely poor.

Oh yes yes , here at PRINCE PALACE i got welcomed for dinner , tasting again all variety of Thai dish and drinks .Beautiful sceanery , cozy pool and lounge Very beautiful and neat room ,very accesible to shops And loved the early morning walks as the shops is just around the PRINCE PALACE HOTEL .

Well located right in the heart of Chinatown Yaowarat. Despite the busy streets in the district, the rooms were relatively quiet. If you are using the room for the purpose to travel actively, I think it’s reasonably priced for the accommodation. Convenient location as it is around 4-5min walk to Wat Mangkon MRT and has lots of food round the clock.

Positive things: Great room views. Hotel is clean. The variety and quality of toilet ametities are very good. Negative things: Awful staff attitude. I inserted in the reservation, made sure to the lady at the check-in, that I would like a quiet room. However, I was put into a room next to the elevator, and that elevator there is VERY NOISY. Everytime the elevarot worked up or down, I could hear it working in side my room. I inquired the reception, informing my room number, to be told immediately the hotel was fully booked, I did insisted that the noise was not pleasant at all. The answer given, in a very rude tone, was that I should try to change for the other night. I then told them that I am staying for one night only. To no avail or change of attitude. After much insistence and even the interference of a local friend who works for the brand, I was changed to another room. In this oher room, to my surprise, there was CONTINUOUS LOUD NOISE FROM RENOVATIONS. Note that it was already 21h00 (9pm). I was even told that in this brand the have a ”golden rule” of not making noise after 17h (5pm). Which again, more unpleasant exchanges with reception with another interference of my friend (who was also shocked) almost one hour after I was ”upgraded” the room. At this new room, which by my view wasn't that different from my original ones, it was finally quiet. Seems that was a room rarely used and with various stains in carpet and bed sheets. However with the stress that I went by, really didn't cover it. It was now five hours of annoying unnecessary stresses with the hotel staff. It is not really a cheap hotel and it has an image of a prestigious brand. The staff attitude was less than acceptable throughout the whole experience. Fortunately I was lucky for my friend to intervene in my favour. Glad that I had to stay only one night. At check-out, I was faced with even unprepared individual who did not know how to use a card machine. I know it's a Hilton, but I can say it was one, if not the most irksome experiences that I have ever dealt with.

A great hotel in Silom for a very reasonable price. The rooms are clean and spacious. Great location. The pool is small. The breakfast is fantastic and there is a really cool bar on the top floor with stunning views of the city and happy hour cocktails. Would definitely stay there again.

Terrible experience, it felt like I’m staying in a motel without category, hotel is old and smelly, everything in the room is old. Shower is very old too. Check in and check out procedures will take ages, will wait in the line as at the airport and then very slow registration process, although staff is very polite and nice. Lobby looks grandiose but in reality all looks very old. Windows in the room were incredibly dirty and the room view unpleasant. The only surprisingly positive moment is breakfast, despite bad coffee the choice of options is incredible, looks like lunch buffet and the food is tasty. Before checkout at 12 pm at 11:35 I had 2 calls within 3 minutes from reception with information that I need to check out, I said I know that at 12, they said it’s just a reminder, never had this before, weird. Located within 5 min walk to Nana BTS. Overall, I’ll never stay here again even if the price is cheap.

I had an excellent stay here over the weekend. The staff was friendly and helpful. Considering how close it is to such a bustling, vibrant part of the city, it was far enough to still be calm and quiet. Found that it was an easy location to get to. While it’s not super close to the Temples, the area still has a lot to offer. I loved the pool, and the gym was pretty good. It was never crowded though, which was ideal. I’d stay her again.

Here’s a review based on your feedback: The hotel is good for the price, with decent amenities that meet expectations. However, the service from the front desk could use some improvement. We felt that the attentiveness to our requests, which were clearly mentioned during the booking, was lacking. A bit more focus on delivering a ‘wow’ impression rather than a slight disappointment would elevate the overall experience. With a bit more attention to detail, this hotel could be a great choice.