The Westin Grande Sukhumvit, Bangkok Reviews
The Westin Grande Sukhumvit, Bangkok
259 Sukhumvit Road, Khwaeng Khlong Toei Nuea, Khet, Bangkok, ThailandView Hotel Details
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The Westin Grande Sukhumvit, Bangkok Guest Reviews
4.5/5
Great
152 review
Verified reviewsLocation4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(152)
Positive reviews(147)
Reviews with photos/video(37)
Friendly owner(42)
Awesome stay(35)
Great location(15)
Delicious breakfast(14)
Clean and tidy(12)
Convenient for shopping(10)
Easy to get around(9)
Negative reviews(5)
Guest User
2 Double Room with City View
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Mar 29, 2024
Great service ! And great location !
Breakfast selection limited , but ok !
Response from Property: Dear Sir,We are so grateful for your 5 score review. Thanks for sharing your rating with us and the community.Sincerely,Sasima KitruksaDigital Marketing Manager
Anonymous User
2 Double Room with City View
Stayed in Dec 2023
Family
95 review
Posted on Dec 31, 2023
Beware if you bring more than 1 kid hotel won’t allow you to stay in the same room. Have to book 2 rooms even though your kids less than 12 yo. JW Marriott is better than this hotel.
Response from Property: Dear Sir,Thank you so much for taking the time to leave us a score rating - it's much appreciated.Sincerely,Sasima KitruksaDigital Marketing Manager
현주
Deluxe King Room
Stayed in May 2024
Business travelers
1 review
Posted on Jun 1, 2024
5 Star hotel with thumb size cockroach IN THE ROOM.
That is all I can say. I will not go back there ever.
Response from Property: Dear 현주, We really appreciate you taking the time to share your rating with us.Sincerely,Sasima KitruksaDigital Marketing Manager
Guest User
Premium Deluxe King Room
Stayed in Jan 2024
Family
3 review
Outstanding
Posted on Jan 2, 2024
Hotel just next to terminal 21 shopping mall and bts(mrt) station.
Response from Property: Dear Sir,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 score as we strive to provide just that for all our guest. We Look forward to seeing you again soon.Sincerely,Sasima KitruksaDigital Marketing Manager
Andy Tao
2 Double Room with City View
Stayed in Dec 2023
Family
8 review
Posted on Feb 15, 2024
Good location, near BTS and Terminal 21. But a bit old, aircon a bit noisy.
Response from Property: Dear Sir,Thank you so much for taking the time to leave us a 3.7 score rating - it's much appreciated.Sincerely,Sasima KitruksaDigital Marketing Manager
Johnson Chung Sing
2 Double Room with City View
Stayed in Apr 2024
Couples
6 review
Amazing
Posted on Apr 26, 2024
Of the dozens of hotel I've been to in Bangkok, Westin is definitely one of the most hospitality one. The entire staff, right from Robert the GM down to every single minor staff, offered the most friendly service that made us feel like dignitaries. Furthermore, it's location is most convenient, right at the busiest part of the city yet just a couple of steps away from the bts and mrt stations.
This is one hotel in Bangkok that I would strongly recommend.
Response from Property: Dear Johnson Chung Sing,Thank you so much for taking the time to leave us a 4.7 score rating - it's much appreciated.Sincerely,Sasima KitruksaDigital Marketing Manager
Andrea
Premium Deluxe Two Double Room
Stayed in Sep 2023
Business travelers
24 review
Outstanding
Posted on Sep 22, 2023
In the hearth of Sukumvith street, very convenient.
Close to shops, malls, clubs and restaurants.
Huge breakfast with western, Chinese, Japanese, Indian, Korean and local food.
Response from Property: Dear Andrea,Thank you so much for your 5 score review! We will share this with our team to let them know to keep up the amazing work.Sincerely,Sasima KitruksaDigital Marketing Manager
Guest User
2 Double Room with City View
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 12, 2024
although the hotel is a little old but the service is still excellent
Response from Property: Dear Sir,Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in.Sincerely,Sasima KitruksaDigital Marketing Manager
Christina
2 Double Room with City View
Stayed in Feb 2024
Family
1 review
Very Good
Posted on Feb 28, 2024
We were a little disappointed (despite the raving reviews on Tripadvisor) to learn that the hotel is dated. Perhaps we had high hopes, especially when Thai hospitality is always at the top of their game. There may have been signs of sprucing up, but the condition of the hotel fell short of our expectations.
Response from Property: Dear Christina,We really appreciate you taking the time to share your 4 rating with us. Sincerely,Sasima KitruksaDigital Marketing Manager
ANTHONY
Premium Deluxe King Room
Stayed in Apr 2024
Business travelers
1 review
Amazing
Posted on Apr 23, 2024
i enjoy my my stay in The Westin Grande Sukhumvit even only 1 night
Response from Property: Dear ANTHONY,We are so grateful for your 4.7 score review. Thanks for sharing your rating with us and the community.Sincerely,Sasima KitruksaDigital Marketing Manager
Guest User
Deluxe King Room
Stayed in Dec 2023
Business travelers
9 review
Outstanding
Posted on Feb 13, 2024
Easy to get to from the airport, either by taxi or subway. Everything you would expect from a Westin. Often stay here.
Response from Property: Dear Sir,Thank you for taking the time to provide a 5 rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guest.Sincerely,Sasima KitruksaDigital Marketing Manager
Guest User
Deluxe King Room
Stayed in Jun 2023
Solo travelers
1 review
Outstanding
Posted on Jun 4, 2023
What a beautiful hotel! Close to transportation, great place to unwind from the busy city. The pool on the 8th floor roof top is stunning. Very clean and has everything you need. the staff are so friendly and helpful, they go above and beyond to assist you.
Response from Property: Dear Sir,Thank you for taking the time to provide a 5 rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guest.Sincerely,Sasima KitruksaDigital Marketing Manager
Kevin Gurbani
2 Double Room with City View
Stayed in Apr 2023
Family
16 review
Outstanding
Posted on May 19, 2023
Everything about the westin bangkok was superb..from the check in being so fast to the room and also the breakfast..everything was just top notch ⭐️⭐️⭐️⭐️⭐️
6/9
Response from Property: Dear Kevin Kavan,We are so grateful for your 5 score review. Thanks for sharing your rating with us and the community.Sincerely,Sasima KitruksaDigital Marketing Manager
Chong H
Deluxe King Room
Stayed in Apr 2023
Family
2 review
Great
Posted on Apr 21, 2023
Hotel location is spot on 😘, in front of westin. Terminal 21 is a stone throw away. Plenty of massage outlets around. Great location.
Response from Property: Dear Chong H,Thank you so much for this 4.5 score review. We really appreciate you being a guest and helping to share the word about us. Sincerely,Sasima KitruksaDigital Marketing Manager
WT2704
2 Double Room with City View
Stayed in Oct 2023
Family
10 review
Amazing
Posted on Oct 29, 2023
Good location, nice hotel. Next to terminal 21 shopping mall. Walking distance to health land massage. Recommended.