Somerset Sukhumvit Thonglor

Somerset Sukhumvit Thonglor Reviews

Somerset Sukhumvit Thonglor

115 Sukhumvit 55 (Thonglor), Sukhumvit Road, Klongton Nua, Bangkok, ThailandView Hotel Details
Somerset Sukhumvit Thonglor
Somerset Sukhumvit ThonglorSomerset Sukhumvit ThonglorSomerset Sukhumvit Thonglor
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Somerset Sukhumvit Thonglor Guest Reviews

4.3/5
Very Good
138 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.4
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All Reviews(138)
Positive reviews(136)
Reviews with photos/video(49)
Large rooms(13)
Great location(12)
Great swimming pool(7)
Easy to get around(7)
Perfect for families(5)
Has an infinity pool(4)
Many dining options(4)
Convenient for shopping(4)
Negative reviews(2)
ordinary korean
Deluxe Studio
Stayed in May 2024
Family
20 review
4.2/5
Very Good
Posted on Jun 22, 2024
It is located in a good location. It is convenient to move around and the staff is kind. There are many good restaurants nearby!!
Response from Property: Dear ordinary korean,Thank you very much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you found our location convenient and enjoyed exploring the area. Your kind words about our staff and their service mean a lot to us—they strive to ensure every guest feels welcome and well taken care of.We are also glad to know that you appreciated the variety of excellent restaurants nearby. We hope that your experience with us was memorable, and we look forward to welcoming you back soon for another enjoyable stay.Warm regards,SuwankamonGuest Service Manager
Guest User
Deluxe Studio
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Nice hotel near to shops and markets The bigger shops are about a20 minutes taxi or bike taxi which is. an experience but cheap away Studio had all necessary amenities ie washing machine h cook facilities should you need them when its s torrential rain outside Shops are well stocked and good prices
Lee Johnnie
Executive Studio
Stayed in Dec 2023
Family
24 review
4.7/5
Amazing
Posted on Jan 1, 2024
It is by far one of the best hotel I have stayed in Bangkok. The room is very spacious, clean and comfortable. The only down-side is that the nearest BTS is 10 minutes walk away. However, the surrounding amenities compliment the shortfall. There are plenty of shopping centres and very nice food around. There is probably a free shuttle to the BTS station, which I didn't have the chance to confirm during the stay. Overall, the staying experience is wonderfil and I will definitely return again.
Response from Property: Dear Khun Lee Johnnie, Happy New Year!Thank you for choosing to stay with us and it was a pleasure having you. It is very encouraging for us to know that you had several delightful moments during your stay. If you do not wish to walk, we have shuttle service available To/From BTS Thonglor and the driver can be reached by WhatsApp, Line, and Telephone. Kindly approach Guest Service or Bellman for further information. We are happy to assist you for your next stay! All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards, Suwankamon J.Guest Service Manager
Smith
Deluxe Studio
Stayed in May 2024
Business travelers
2 review
4.5/5
Great
Posted on May 12, 2024
Great friendly service by restaurant and front desk staff May, Nook, Fasqi. Fast smooth checkin and checkout
Response from Property: Dear Smith, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and well taken care of by the team. Your kind acknowledgement of our Guest Service guardians for their personalized service is most gracious and will certainly be shared with them for further encouragement. We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit.Warm regards,Suwankamon Guest Service Manager
Deepak Malhotra
One Bedroom Executive Apartment
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Good location in middle of thonglor. Booked the suite room with a small balcony, living room and nice bathtub.
Response from Property: Dear Deepak Malhotra, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient.Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our room.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager
Guest User
Deluxe Studio
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Hotel was great, nothing to complain about at all. Had great staff and cleaning was amazing each day. Location was its biggest plus, very central but still quiet and peaceful. Breakfast was a 3.5/5 but still very good
Response from Property: Dear Valued Guest, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient with restaurants and shops in the vicinity.We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Until we finalized, we’ll coordinate with the catering service to make sure for quality of breakfast, service, and cleanliness. We try our best to improve some menus as we have been reviewing. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Best regards, SuwankamonGuest Service Manager
Ming Eats
Deluxe Studio
Stayed in Sep 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 1, 2023
The best 5 stars hotel in this price range. Very beautiful guest room interior, roof top Pool and bar.
6/7
Response from Property: Dear Ming Eats, Thank you for your positive feedback. We are very happy that you like it. We look forward to welcoming you again for your next stay! Warmest Regards, The Management Team
Aggressive
Executive Studio Non smoking
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 16, 2023
[Duplicated from my review on Google] May at the front desk was an excellent representation of the company and gently coaxed me to register for the ASR membership in order to grant me a late check-out by 90 minutes which was duly honoured. It was a slight disappointment however that the hotel looked better on the outside than on the inside. The beds were quite hard, though not the worst I’ve had, and the water pressure in the showers were average but acceptable. Other than that, the rooms were big and spacious, serviced apartment style with a full-sized refrigerator, sofa, washing machine and microwave, with an excellent view of the bustling neighbourhood. Location can be said to be subjective, it’s a bit of a walk from the subway station (~12 min) as compared to Hotels Nikko & JAL City which are considerably nearer. That said, Somerset is closer to the hip and buzzing areas of the Thonglor district, which house numerous bars, restaurants, entertainment and nightlife establishments. Having put up at Somerset Ekkamai earlier this year, one thing is for certain - Somerset Thonglor is definitely a cut above it’s sister hotel in Ekkamai.
Response from Property: Dear Aggressive, Thank you for taking your time to share your experience stay with us. We are grateful for your recognition of May. This amazing compliment will be shared to May and the team. We apologies for inconvenience you experienced regarding the bed and water pressure. We'll certainly take your comments into consideration as we continuously strive to improve our guest experience.Allow me to share our thrilled news that currently we are undergoing refurbishment project for rooms and lobby. We expect to be able to enhancing your stay experience next time! Last but not least thank you for becoming our ASR member! We look forward to welcoming you again here at Somerset Sukhumvit Thonglor.Warmest Regards, Suwankamon J. Assistant Guest Service Manager
Rickson
Premier Studio
Stayed in Feb 2024
Family
7 review
4.5/5
Great
Posted on Feb 14, 2024
As always excellent stay whether for business or family. The only issue for the trip is the basin that didn’t drains well, the nozzle of the eco-washer was coated with waste and not cleaned. All else aside, I will give it a 4.5/5.
Response from Property: Dear Mr. Rickson, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.We appreciate and duly noted your feedback for the drainage issue and the cleanliness of our eco-washer. We will certainly take them into account when we review with the respective team members.We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards, SuwankamonGuest Service Manager
Brian
Executive Studio
Stayed in Jan 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Apr 23, 2024
Stayed here 2x; once in January 2024 and again in March. Rooms are spacious compared to price and other hotels. Room is January was a little dated and TV was in strange location compared to the sitting area. Room in March was renovated and MUCH MUCH better. Nice to have kitchen area to chill wine, make coffee and bring leftovers back. Location is super for those who like Thonglor area--great restaurants, massage and stores. Pool area and fitness center are nice and have nice dressing/shower areas. Breakfast buffet is solid; not great, but has all the basics. I split time between here and hotels in Soi 39-49 area so I get different eating options. Solid choice
Response from Property: Dear Brian, Thank you for choosing to stay with us and it was a pleasure having you.It is very encouraging for us to know that you had several delightful moments during your stay. We are happy to have met your expectations in quality standards and that you like our refurbished room.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Until we finalized, we’ll coordinate with the catering service to make sure for quality of breakfast, service, and cleanliness. We try our best to improve some menus as we have been reviewing. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager
Guest User
Executive Studio
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 31, 2024
A lovely hotel with incredibly friendly staff. The location is very good for the bts in one direction or fun nightlife in the other direction. Good facilities with a lovely pool and mini gym. It's not the cheapest choice around but still good value for money and the service is top notch.
Response from Property: Dear Guest User, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards, Suwankamon Guest Service Manager Warmest Regards,
Deluxe Studio
Stayed in Apr 2023
Friends
11 review
5.0/5
Outstanding
Posted on May 2, 2023
They have nice pool and the room is spacious! The pool opens until 11pm which means that you can enjoy night swimming
Response from Property: Dear Valued Guest, Thank you very much for your stay with us and we really appreciate your valuable feedback! We are glad to hear that you had a pleasant stay with us here and looking forward to welcoming you back here again. Sujittra I./Guest Service Manager
Zenrai.Lam
Two Bedroom Executive Newly Refurblshed
Stayed in Dec 2023
Family
11 review
4.7/5
Amazing
Posted on Jan 12, 2024
my family like the modern design and high ceiling. the staff are helpful as always.
Response from Property: Dear Khun MING ZEN, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and you family like our room design with high ceiling. We appreciate the time you took to compliment our colleagues for their dedicated services.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards, Suwankamon J.Guest Service Manager
Anonymous User
Executive Studio
Stayed in Jan 2024
Friends
6 review
4.7/5
Amazing
Posted on Jan 29, 2024
Nice infinity pool, rooms are spacious and got everything you might need.
Response from Property: Dear Anonymous User, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards, Suwankamon J.Guest Service Manager
Don
Executive Studio
Stayed in Oct 2023
Solo travelers
7 review
4.5/5
Great
Posted on Dec 30, 2023
Hotel generally feels a bit old but room and facilities are acceptable. Not my first choice on hotel, but location is good.
Response from Property: Dear Khun Don, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards, Suwankamon Guest Service Manager